Management & Sales

Steven L. DiLorenzo

** ****** ******

Riverside, RI 02915

Cell: 401-***-****

E-Mail: HYPERLINK "mailto:jnrfck@r.postjobfree.com" jnrfck@r.postjobfree.com

OBJECTIVE

To obtain a position in Sales/Management that will draw upon my background, experience and extensive knowledge of the Sales Brokerage field and provide opportunity for growth and advancement.

SUMMARY OF SKILLS AND ACCOMPLISHMENTS

Detail-oriented and aggressive professional with in-depth knowledge of sales and marketing, business development, customer service/relations, mortgage brokering and team building. Demonstrated excellence in verbal and written communications. Energetic and versatile, able to effectively motivate employees to peak performance while remaining focused on sales goals and objectives. Confident team player with the ability to excel in a multi-task environment. Ability to work autonomously or in a team environment.

Managed a team of 12 Sales Representatives, resulting in a 35% monthly sales increase over a 12 month period.

Increased monthly sales (fees) from $80,000.00 to $125,000.00 during year one and increased revenue (gross) to $5-7 Million in 18 month period.

Supervised, evaluated and scheduled a staff of 30 employees within a start-up Branch in a time-frame of 90 days.

Developed and implemented sales and marketing strategies and improved operational techniques.

Strengths include excellent verbal & written communication skills. Strong Business Development and recruiting abilities. Accomplishments include the opening of two satellite offices as well as the start-up of and development of A-1 Mortgage, Corp. Outstanding history of team building and the ability to enhance sales/revenue within the areas described as well as the achievements and goal setting of increased business development, meeting deadlines and monthly quota.

PERSONAL

Education: New England Institute of Technology, Warwick, RI – Associate of Science-Communications-

Video Production-Radio Broadcast

Computer PC, Macintosh, Windows XP, Word, Excel, Word Perfect,

Proficiency: Mortgage Software; Calyx POINT, Genesis, E-Mail

Hobbies & Interests: Harley Davidson Springer Soft Tail is what I enjoy doing and the interest would be to ride

Cross Country. Football, Skiing, Boxing and Billiards

PROFESSIONAL EXPERIENCE

10/2006 - Present REP (Real Estate Parachutes)

(Foreclosure Resolution Company)

VP Lender Relations

Duties include

Liaison between the customer & the Lender/Bank

Resolve Foreclosure proceeding problems

Payment revision

Consumer Counseling

Determining if the borrower can refinance or if the property needs to be put on the market as a short sale

03/2006 – 8/2006 Allied Home Mortgage, Corp. Lincoln, RI

(Mortgage Brokerage Firm)

Sales Manager

Developed and recruited a team of 7 Loan officers, 1 Processor and 2 Telemarketers

Assisted L.O.’s with tough stips, resolved underwriting issues

Brainstorming with L.O.’s to package, repackage or sell loans to borrowers

Keeping updated on new products including FHA loans

Staying on top of the loans in the teams pipeline

Insuring that leads were followed up on properly

Training telemarketers

Helping L.O.’s structure loans

Helping L.O.’s DO loans

Keeping updated on new products & technology

Monitoring closings/going over HUD’s w/L.O.’s

Working with Processors to make changes if necessary

Ensuring presence of either the L.O. or manager during the close

PROFESSIONAL EXPERIENCE (CONTINUED

Maintaining a recruiting pipeline

Brainstorming marketing ideas (what’s working, what is not working)

Weekly pipeline reports to upper management

Preparing payroll and commission reports

Consistent loan volume (net fees) $100,000.00+ per month

18 – 22 closed/funded loans per month.

2003 – 2006 Referral Mortgage, Inc. East Providence, RI

(Mortgage Brokerage Firm)

Branch Manager

Generating new business through marketing & advertising

Developing relations with Realtors, Developers/Contractors

Managing a sales team of 12 Loan Officers

Increased marketing leads within Telemarketing Department

Responsible for a Processing Department including 3 Processors, a Closer and a Post-Closer

Hiring/Firing, Evaluating, Managing a branch of 30 employees within multiple departments

Computer ready/Calyx POINT/Genesis/Outlook Express/Word/Excel spreadsheets & evaluation/projections

Maintaining monthly quotas; Fee oriented with goals of a minimum of $144,000.00 Mtly.

Increased mtly. closings from 12-15 loans to 26-31 loans

2001 – 2003 A-1 Mortgage Corporation, Chepachet, RI

(Mortgage Broker)

Senior Associate/Owner

Recruit, Train and Supervise Loan Officers in account maintenance and evaluation

Maintained & Authorized payroll

Utilized On-Line DO/DU Genesis software

Performed audit ready compliance

1999 - 2001 Conseco Finance Services, Lincoln, RI

(Mortgage Lender)

Senior Loan Officer

Perform input of all loan information on computerized system

Solicit internally, generate new business with existing client base

Maintain positive account relations; open and manage new accounts

Top Sales Producer 8 out of 12 months

1997 – 1999 Financial Dynamics, Johnston, RI

(Mortgage Brokerage Firm)

Senior Loan Officer

Maintained, Developed and Managed new & existing client accounts

Trained Loan Officers in account evaluation, sales closure and time management

Responsible for the origination of loans, cold calling and developing sales support networks

1995 – 1997 FEC Mortgage Corp. Foxboro, Massachusetts

(Mortgage Brokerage Firm)

Loan Officer

Utilized telemarketing and cold calling techniques to develop and increase company’s client base

Recognized as top sales producer out of 18 Loan Officers

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