****A ** St SE, Calgary AB

403-***-**** (daytime)

403-***-**** (evening)

403-***-**** (cell)

Debra Mondello

Objective

To obtain a full time position in a professional environment. I maintain high customer service standards, enjoy challenges and strive to continually perform beyond expectations.

Experience

2008-Present Xerox@ BP Canada Energy Company Calgary, AB

Account Associate\Administrator

• Ensure that all multifunction units, fax machines, and printers are operating, general maintenance, troubleshooting and first level service including scheduling for technicians as required.

• Order & Inventory Control of all paper and equipment consumables

• Extensive Customer service, public relations between Xerox and BP

• Assisted in the AP/AR Accounting scanning and Back up Reception coverage

2008 Rona Building Supplies Calgary, AB

Merchandiser

Responsible for signage, pricing and stocking of inventory in store including seasonal changes

• Work as a part of a retail team to achieve quarterly targets

• Assist with general customer inquiries

2007-2008 Domestic/Import Auto Body Calgary, AB

Reception/Administration

• Scheduled bookings for repairs as well as handle general inquiries

• Ordered parts & paints as required while multitasking in a busy environment

• Submitted insurance claims, followed up when required, ensuring customers expectations always exceeded

2006-2007 Princess Auto Body Calgary, AB

Administration

• Providing exceptional customer service while answering phones, taking orders and handling general inquiries

• Assisted with Shipping & Receiving departments when required as well as stocking and pricing inventory

• Designed training manual, train new team members,

Education

Algonquin College Nepean, ON

• Secretary & Accounting Course

Interests

Horses, Animals, Psychology and spending time with my family

References

Available upon request

Debra Mondello

403-***-**** (h)

403-***-**** (c)

Employment from Ontario___________________________________________________________________

2001-2006 Wal-Mart Ottawa,ON Department Manager-Toys and Children’s Clothing

• Price changes, quotes for clearance items

• Setting up displays

• Monitoring sales and orders

• Staff scheduling and duties

• Top notch customer service

1988-2001 Canada Post Kemptville,ON

Rural Route Courier

• Sorting of mail/parcels and special deliveries

• Up-dated client list and sorting boards

• Assisted inside staff with mail sorting for all routes

• Delivery to Postal Outlet – Oxford Mills, ON

• Delivery to over 700 residents

Tack Shops – Part-time

Sales

• Lectures on Care of Horses & Tack

• These shops were: The little Tack Shop, Kemptville Country Saddlery, Frontier Saddlery

Eastern Ontario Quarter Horse Association Ashton, ON

Head Secretary

• Co-ordinate office procedures to be implemented for future horse shows

• Diligently check all paperwork in regards to rider/owner/horse eligibility and qualifications

• Record all finalist results and send to the Head Office – American Quarter Horse Association, Amarillo, Texas.

1976-1987 Inuit Tapirisat of Canada\ Ottawa, ON Inuit Committee on National Issues

Administrator\bookkeeper

• Confidential Secretary

• Arrangements for all meeting (Committee\board, AGM, Governmental)

• Travel\hotel arrangements

• Travel expense claims

• Dealings with all office equipment contracts

• Training Inuit staff

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