Kelly Mitchell
**** *. ***** *******, ******* CA, 92807
**********@*********.***
Qualifications Well qualified to work as a Sales Coordinator.
Special skills include:
∙ Excellent organizational skills
∙ Highly proficient in Microsoft Office and MAC programs
∙ Highly detail-oriented
∙ Excellent written and verbal skills
∙ Ability to work well independently and cooperatively with others
∙ Ability to be flexible and adjust to new situations
Education
California State University Fullerton, Fullerton, CA August 2002
Bachelor of Arts, Major: Child and Adolescent Studies
Professional Experience
Catering Sales Manager May 2008-Current
The Raven Golf Club at Verrado – Buckeye, AZ
Work as Catering Sales Manager. Responsible for pursuing new catering and repeat business and effectively up selling existing and potential business. Accountable for the coordination and sales efforts of Catering revenues and attainment of revenue goals. Entire coordination of all assigned conferences including reparation of group resume and BEO’s, all meeting, food and beverage, VIP requests, custom menu writing and logistics after contractual arrangement have been made. Execution of tactical catering sales plan strategy to maximize the profitability while maintaining guest satisfaction. Responsible for establishing a strong network presence within the local community. Rate and price negotiations, pre-qualifications, contract negotiations, process booking and follow-up, record keeping and related problem solving. Effectively communicating with all departments and vendors. Assisting with preparing the annual catering budget. Maintaining high personal guest contact by telephone and in person. Keeping abreast of trends and developments in the catering industry such as menus, competitors and consumer taste. Following proper financial controls regarding billing and advance payments. Participating in all sales and catering related functions
Special Events Sales and Operations Manager October 2007-May 2008
Ambrosia Restaurant at The OC Pavilion – Santa Ana, CA
Work as Special Events Sales and Operations Manager. Responsible for selling, planning, managing and executing all special events and working events. Solicit competitive bids and negotiate contracts for all services related to assigned events and also manage assigned event budgets. Determine the operational and administrative direction for each special event. Create and maintain event timelines to ensure that all event-related tasks are completed in a timely fashion. Responsible for ordering rental items and hiring entertainment specific for each event. Serve as the primary contact and provide direction to all staff members and event sponsors.
Director of Sales and Catering Operations April 2004-January 2008
The Clubhouse at Anaheim Hills – Anaheim Hills, CA & Shilo Hilltop Suites, Pomona, CA
Work as a Director of Catering Sales and Operations. Responsible for the selling, planning and coordination of catering and event services. Responsible for all aspects of event from conception, planning, inter-department communications for execution of the event and post event follow-up. Increased revenues and client base through direct personal sales, telemarketing, inquiries, lead referrals, maintaining and expanding current account base, networking and continuing marketing and promotion. Prepared all inter departmental banquet event order forms, contracts, proposals, billing instruction, changes, special needs, etc. Prepared and provided reports, sales projections, call reports, and special projects. Planed all aspects of the event including menu selections, set-up requirements, audiovisual requirements, timeline and décor. Ordered all specialty linens and rental items. Managed personal account base and calendar. Conducted weekly meetings with Operations Managers, Chef and Director of Food and Beverage.
References Available Upon Request