Customer Service Training
Resume:
Jamie Ransom
**** ********** **., ************, ** 32256
904-***-**** ***********@*****.***
Summary
A state licensed esthetician experienced in supreme customer service skills with the ability to meet all client needs. A strong, eager professional focused on performing result oriented services and providing the client with the knowledge to achieve long-term benefits.
Education
Occupational Associates of Science Degree in Esthetics, Heritage Institute, Jacksonville, FL (2011)
Certifications/Training
Florida State License in Esthetics, Microdermabrasion Certification, Chemical Peels, Light TherapyTraining, Ultrasound/Iontosonic Training, Galvanic/High Frequency Training, Body Wraps, Hair Removal, Facial and Upper Body Massage, Makeup Application, Eyelash and Eyebrow Tinting
Internship Experience
• Experienced in using machines such as microdermabrasion(diamond tip, aluminum oxide crystal), rotary brush, steamer, high frequency, iontosonic, vacuum spray, wood’s lamp, hammer
• Strong ability to recognize individual client needs and provide further education for an at-home regimen
• Performed 250 hours of assessments and esthetic procedures on clients in the Heritage Beauty Clinic(1200 hours of complete training)
• General front office duties such as greeting clients, answering phones, scheduling clients and accepting payments
Additional Experience
Alpha Beauty Clinic (Present)
Front Desk Receptionist, Esthetician/Makeup Artist
• Greeting clients
• Answering phones
• Scheduling and rebooking clients
• Handling payments
• Part-time Esthetician
• Application of touch up and full makeup for clients
Clarins Skincare Specialist (April 2010-September 2010)
Counter Manager
• Promoted within the first month of employment
• Listed in top ten for sales out of entire store
• Able to analyze and form customer relationships without any further training
• Travel and training within the company in Orlando and Tampa, FL
• Weekly inventory and loss prevention
Contact this candidate