Mark Edward Martin
Palm Harbor, FL 34684
Cell: 727-***-****
Home: 727-***-****
E-mail: ******@***.***
Functional Summary
Provide leadership in all facets of Accounting, Operations, Logistics, Inventory Control, and Customer Service.
Professional Experience
1998 – 2010: Audio Visual Innovations, Inc., Tampa, FL
Controller (03/06-04/10)
• Directed and oversaw publication of monthly financial reporting to CEO
• Directed and oversaw Accounts Receivable to include credit approval, collections, calculation of bad debt reserve
• Directed and oversaw Accounts Payable to insure timely vendor payments as well as negotiating terms, early pay discounts, while maintaining excellent credit and vendor relationships.
• Oversaw and managed line of credit with bank
• Direct oversight of all accounting staff
• Performed departmental audits and reviews to assure adherence to corporate policy
• Directed, oversaw, and audited WIP Accounting/Job Costing for Installation Projects
• Performed due diligence for acquisitions as well as integrating acquisition accounting system with corporate systems
• Reviewed, negotiated and maintained vendor relationships including banking, merchant services, etc.
• Developed automation tools and processes to maintain efficiency both systems and process to streamline operations
• Worked with Logistics Director on results of monthly cycle counts at Main Distribution Center and 40 Regional Offices in addition to the determination of necessary obsolescence reserve and proper disposal of obsolete inventory. Average monthly inventory levels of 10 million dollars
• Developed, documented and implemented procedural changes for company as new initiatives dictate
• Designed, developed, tracked, tested, documented, and implemented accounting system improvements
• Maintained all aspects accounting system including chart of accounts, new company creation, new entities, security access, etc.
• Planned, organized, and implemented a full accounting system conversion
• Coordinated corporate audits including annual, banking, federal, state, local, and property tax, worker’s compensation, etc.
• Directed and oversaw in house sales tax calculations and reporting to states and various taxing jurisdictions
• Directed and oversaw all facets of fixed assets including reporting to various taxing agencies
2002 – 2006: Audio Visual Innovations, Inc., Tampa, FL
Assistant Controller (12/02-03/06)
• Prepared and oversaw publication of monthly financial reporting for Controller’s review
• Worked with Accounts Receivable to establish credit approval, collections, fraud prevention and assisted with calculation of bad debt reserve
• Worked with Accounts Payable to insure timely vendor payments as well as negotiating terms, early pay discounts, while maintaining excellent credit and vendor relationships.
• Directed and oversaw Purchasing to obtain best pricing, terms, delivery, and vendor relationships
• Performed departmental audits and reviews to assure adherence to corporate policy
• Insured and maintained proper checks and balances between departments as well as insuring proactive fraud prevention
• Developed and implemented WIP Accounting/Job Costing for Installation Projects interfacing with all cost sources including payroll and labor utilization
• Performed due diligence for acquisition as well as integrating their accounting into corporate systems
• Developed automation tools and processes to maintain efficiency both systems and process to streamline operations
• Directed and oversaw warehousing of equipment for all locations to including receiving and shipping
• Oversaw and performed cycle counts at Main Distribution Center and 25 Regional Offices as well as assisting in determination of necessary obsolescence reserve and proper disposal of dead inventory
• Developed, documented and implemented procedural changes for company as new company initiatives dictated
• Designed, developed, tracked, tested, documented, and implemented accounting system improvements
• Maintained all aspects of accounting system, design, and security access
• Planned, organized, and implemented a full accounting system conversion
• Assisted and furnished data for all audits including annual, banking, taxes, worker’s compensation, etc
• Maintained in house sales tax calculation data base as well as reporting and remitting to states and various taxing jurisdictions
• Directed and oversaw all facets of fixed assets including reporting to various property taxing agencies
1998 – 2002: Audio Visual Innovations, Inc., Tampa, FL
Logistics Manager (03/98-12/02)
• Directed and oversaw warehouse staff for all locations
• Directed and oversaw Sales order processing for quality assurance as well as insuring timely and accurate fulfillment of customer’s order
• Directed and oversaw Purchasing to obtain best pricing, terms, delivery, and vendor relationships
• Developed automation tools and processes to maintain efficiency both systems and process to streamline operations
• Oversaw and performed cycle counts at Main Distribution Center and 25 Regional Offices as well as assisting in determination of necessary obsolescence reserve and proper disposal of obsolete inventory
• Developed, documented and implemented procedural changes for company as new company initiatives dictated
• Designed, developed, tracked, tested, documented, and implemented accounting system improvements
• Maintained all aspects accounting system, design, and security access
• Planned, organized, and implemented a full accounting system conversion
• Assisted and furnished data for all audits including annual, banking, taxes, worker’s compensation, etc
• Maintained in house sales tax calculation data base as well as reporting and remitting to states and various taxing jurisdictions
• Directed and oversaw all facets of fixed assets including reporting to various property taxing agencies
1984 - 1998: Danka Business Systems PLC St. Petersburg, FL
North American Operations Manager
• Responsible for development and implementation of business operations procedures for all locations
• Reviewed and approved appropriate accounting system
• Directed and oversaw training and documentation for company operational procedures
• Worked with IT development staff responsible for application support of Centralized Service Dispatch System, Centralized Parts Management System, Centralized Parts Purchasing System, Centralized Parts Distribution Requirements Planning System and Centralized Parts Warehouse Management System on various mainframe and client server applications
• Leadership in Field Services preparation for the implementation of single platform accounting system for multiple systems
• Responsible for providing IT and business process consultation for Operations
• Analyzed user requirements, business processes and procedures, and system capabilities identifying inefficiencies communicating detailed specifications for improved workflow
• Maintained organizational alignment and performance measurement standards including development and deployment of business objectives, goals & strategies, personnel performance metrics and analysis processes
• Leadership in acquisition-merger of Kodak copier division
• Leadership in the complete project lifecycle for replacing legacy applications to a fully integrated ERP
Regional Service Manager
• Relocated to Phoenix to oversee and direct conversion of 30 million dollar acquisition covering locations in Arizona, California, and New Mexico
• Increased service revenue and reduced service expense
• Integrated and integrated Service operations to meet Danka standards
• Developed team concept, training and incentive programs increasing morale and production
District and Branch Service Manager
• Managed multiple Canon, Sharp, Toshiba, Konica and Minolta locations with headcount of 125
• Increased service revenue and reduced service expense
• Increased customer satisfaction by reducing response times
• Developed team concept, training and incentive programs increasing morale and production
• 1992 Service Manager of the Year
Supervisor of Field Engineers
• Supervised Field Engineer Teams assuring production and quality goals are met.
• Conducted in house training for field engineers
• Responsible for parts requisitions and replenishment for field engineers
Team Leader of Field
• Lead group of Field Engineers assuring production and quality goals are met
Field Engineer
• Performed Customer Support, Service and Preventive Maintenance
Education
Robinson Senior High School - FL
Hillsborough Community College - FL
Training
OMD Accounting Software – MO
Managing Customer Service - FL
Knock-Your-Socks-Off Customer Service - AZ
Franklin Quest Time Mgmt - AZ
Meetings and Presentations - FL
Full Line Factory Konica/Minolta Copier Training – FL
Marcam/Foresight Accounting Software -FL
Intermediate MS Excel – FL
SBT Accounting Systems - FL
Best Fixed Assets System (Now Sage) – FL
Sage Pro Series Accounting System- FL