Dallas/Fort Worth, Texas
LinkedIn Profile: http://www.linkedin.com/in/shanas
Self-starter who works well in a fast-paced environment with multiple projects.
Problem solver, able to troubleshoot issues independently and drive them to closure with minimal supervision.
Strong customer service orientation with a demonstrated desire to exceed expectations.
Team player, solid work ethic, willing to pitch in where needed.
Advanced technical skills: Excel, Word, PowerPoint, Outlook, ADP, SAP and the Internet.
Dependable and able to work a flexible schedule: nights, weekends and holidays.
Independent Contractor – (Promotional Marketing)
Dallas/Fort Worth, Texas
Brand Ambassador – Promotional Events
August 2007 to May 2009
Promoted a variety of products, educated customers and built confidence in brands represented.
Trained store employees on product features, benefits and key selling points.
Reported marketing and inventory results from home office on a weekly basis.
Javelin Direct (Advertising Agency)
May 2005 – May 2007
Provided complete and accurate information to candidates about the position, company, benefits and culture.
Negotiated offer packages, created offer letters and submitted for final approval.
Toured local colleges in order to establish relationships and increase talent pool.
Managed staffing vendor relationships and agreements.
Back up to HR Generalist: new hire paperwork and orientation, prepared weekly payroll for contract employees, conducted salary research and other projects as assigned.
Contractor- Staffing Administrative Assistant
February 2003 - March 2005
Scheduled interviews and phone screens, in some cases arranging travel for visiting candidates.
Maintained internal/external job postings and created records in database.
Provided weekly reports to recruiters on candidate and requisition status.
Provided follow-up correspondence to candidates on recruiting status via phone and email.
Coordinated scheduling of post-interview debrief meetings and provide debrief materials
Identified opportunities for improving candidate experience and scheduling efficiency.
Assisted in the coordination of other recruiting activities as needed.
GTE (Call Center – Telecommunications)
Human Resources Administrative Assistant
April 2000 - January 2002
Administered all pre-employment testing for hourly call center positions (typing, phone skills and aptitude).
Updated candidate records and job postings in recruiting systems.
Coordinated and participated in offsite recruitment events.