Shana Stephenson

Dallas/Fort Worth, Texas

Cell: 214-***-****

Email: jm04th@r.postjobfree.com

LinkedIn Profile: http://www.linkedin.com/in/shanas

Highlights:

Self-starter who works well in a fast-paced environment with multiple projects.

Problem solver, able to troubleshoot issues independently and drive them to closure with minimal supervision.

Strong customer service orientation with a demonstrated desire to exceed expectations.

Team player, solid work ethic, willing to pitch in where needed.

Advanced technical skills: Excel, Word, PowerPoint, Outlook, ADP, SAP and the Internet.

Dependable and able to work a flexible schedule: nights, weekends and holidays.

Experience:

Independent Contractor – (Promotional Marketing)

Dallas/Fort Worth, Texas

Brand Ambassador – Promotional Events

August 2007 to May 2009

Promoted a variety of products, educated customers and built confidence in brands represented.

Trained store employees on product features, benefits and key selling points.

Reported marketing and inventory results from home office on a weekly basis.

Javelin Direct (Advertising Agency)

Irving, Texas

Recruiter

May 2005 – May 2007

Provided complete and accurate information to candidates about the position, company, benefits and culture.

Negotiated offer packages, created offer letters and submitted for final approval.

Toured local colleges in order to establish relationships and increase talent pool.

Managed staffing vendor relationships and agreements.

Back up to HR Generalist: new hire paperwork and orientation, prepared weekly payroll for contract employees, conducted salary research and other projects as assigned.

Microsoft (Technology/Software)

Irving, Texas

Contractor- Staffing Administrative Assistant

February 2003 - March 2005

Scheduled interviews and phone screens, in some cases arranging travel for visiting candidates.

Maintained internal/external job postings and created records in database.

Provided weekly reports to recruiters on candidate and requisition status.

Provided follow-up correspondence to candidates on recruiting status via phone and email.

Coordinated scheduling of post-interview debrief meetings and provide debrief materials

Identified opportunities for improving candidate experience and scheduling efficiency.

Assisted in the coordination of other recruiting activities as needed.

GTE (Call Center – Telecommunications)

Dallas, Texas

Human Resources Administrative Assistant

April 2000 - January 2002

Administered all pre-employment testing for hourly call center positions (typing, phone skills and aptitude).

Updated candidate records and job postings in recruiting systems.

Coordinated and participated in offsite recruitment events.

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