Customer Service High School

CHELSEA R. SPAIN

662-***-****

Email: ***************@*****.***

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OBJECTIVE

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I am a friendly, dedicated, and caring individual who has an ambition to succeed in any given environment. I have many work experiences that include superb customer service and administration. I love to learn, and is always challenging in whatever the situation presented. I work well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to customers/clients and my employer.

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WORK HISTORY

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- Dec 2007- Jan. 2011 Robinson’s Monument Office Administrator

Greenville, MS

Assists office staff in maintaining files and databases

Prepares reports, presentations, and correspondence

Assigns jobs and duties to office staff as needed

Monitors office operations

Schedules appointments and meetings for clients and upper level staff

Serves as the go-to for office inquiries and conflicts

Manages staff schedules

Keeping a watch on all the office supplies and replenishing the stock with new thing as they run out

Prepare and make bank deposits runs

Supervises all administrative personnel

- September 2007 to 2008 Sally’s Sales Associate/Cashier

Greenville, MS

Assist customers with desired needs

Stock and price retail product

Have financial dealings with money intake at the end of the shift.

-Aug 04 to May 07 Inprax Receptionist

Cleveland, MS

Answered incoming calls

Answered visitor’s inquiries about the company and its products.

Verified employee identification

Issued visitor’s passes

Set appointments

Filing records

Faxed and e-mailed information desired of company

EDUCATION

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-June 2008 to present Strayer University Online Washington, DC

Accounting

-Aug 2004 to May 2006 Mississippi Valley State University Itta Bena, MS

Business

-Aug 2001 to May 2004 Gentry High School Indianola, MS

High School Diploma

~I graduated with honors and was in the top 25 in my class. I received numerous awards for Honor Roll and Superintendent's Scholar.

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Certifications

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Medical2 Certification Agency

Phlebotomy Certification

EKG Certification

Silver Level on WorkKeys Testing

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