Project Management

CHITHRA JAGADEESH

Contact Info: 262-***-****, *******@*****.***.

OBJECTIVE:

Seeking challenging projects, while utilizing my current healthcare interface implementation and development experience, have an opportunity to hone my project management, technical skills and enhance my business knowledge. Have 6 years of Professional IT Experience in Software Project Management and Development including Requirements Analysis, Design, Implementation and Maintenance. Have good understanding of HL7 and healthcare concepts.

TECHNICAL PROFICIENCIES:

HEALTHCARE APPS: Epic Bridges, Epic ADT, Epic Cadence, Epic Ambulatory, E*Gate, HL7

LANGUAGES: Java, Cache, Perl, K-Shell scripting, SQL

DATABASE: MS Access, Sybase 11.x/12.x, MS-SQL Server 2000

OS: UNIX, MS Windows NT, XP

TOOLS/UTILITIES: MS Office, MS Visio, Visual Studio.Net, ISQL, BCP, FTP, CRONTAB

EDUCATION:

Master of Science in Computing (M.S.), Marquette University, Milwaukee, WI – August 2004

Bachelor of Engineering in Computer Science, Madurai Kamaraj University, India – April 2002

WORK PERMIT STATUS: Green Card

RELAVENT PROFESSIONAL EXPERIENCE:

Marquette University School of Dentistry, Programmer, Milwaukee, WI, April 2003 – January 2004.

Managed interface implementation projects to integrate existing systems with Epic ADT and Cadence Scheduling systems. Involved in developing interfaces and various programming points to integrate Epic healthcare system.

Responsibilities:

• Involved in various stages of Interface Implementation such as Analysis, Profile variable Configuring, Testing, Trouble shooting and administering the interfaces.

• Managed projects to implemented Epic ADT, Scheduling and Provider HL7 interfaces

• Worked with Epic Bridges interface utilities and E*Gate interface engine applications.

• Wrote programming points in Cache programming language for Epic interfaces to customize the functionality such as visit matching, storing custom data not supported by standard Epic interface etc.

• Exported and imported data for initial batch load and testing into database management systems including Epic Chronicles, MS SQL server by programming in SQL, PL/SQL. and FTP.

• Performed data massaging, ad-hoc data handling and data transfer using Perl and UNIX shell scripting

• Involved in developing real-time/batch interfaces and utilities using Java, Perl, UNIX shell scripting, XML, and SQL technologies and HL7 industry standards.

• Good knowledge of HL7 interfacing standards and TCP/IP networking concepts.

• Developed custom interface error reports to be able to easily analyze issues. Also developed email, pager alerts for critical errors.

• Expertise in troubleshooting and resolving critical production issues; rolled out quick bug fixes

• Maintained issue tracking documents and drafted procedural documents for production support and escalation of issues.

• Regularly monitored interface errors, reviewed error reports and prepared escalation procedures.

OTHER PROFESSIONAL EXPERIENCE:

AVP Technical Business Analyst Bank of America Merrill Lynch, New York, June 2010 – Dec 2011

Working as an AVP in the Equity Capital Markets division of Bank of America Merrill Lynch, involved in various infrastructure and business reporting and support activities.

Responsibilities:

• Designed functionality for a new debt application STORM for investment grade product in liaison with business sponsors and wrote BRDs for the same.

• Designed /Developed a UI story board model for the Business Intelligence Reporting project, using HTML.

• Designed Outlook Forms for business users according to their requirement.

• Facilitated UAT testing and sign off with Business Users. Organized regular status tracking calls with vendor, internal team members and QA team for the purpose of bugs tracking during release testing cycles.

• Involved in various steps of SDLC for the regular vendor release of Ideal, like, Requirement analysis, Scope definition, UAT, Regression Testing. Used QC and JIRA to track issues.

• Worked with external vendor application IDeal and interacted with vendor (IPREO) team

• Developed reports for business including APS Metrics Report, Deal Details Report, Client Performance Report, Critical Contacts Report, Status Report

• Coordinated datacenter migrations, file share network drive migrations and various infrastructure activities to meet firm’s objectives.

Technical Environment: MS Visio, MS Excel, Vendor application, QC, JIRA, TOAD, HTML, SQL, MAXIMO ticketing system

IT Analyst, Morgan Stanley, New York, Sep 2007 – – June 2010.

Working as a developer in Prime Brokerage IT division of Morgan Stanley, a premier firm in banking, securities and investment banking, involved in various financial securities related projects and production support.

Responsibilities:

• Member of Prime Brokerage IT team, which caters to the requirements of various Morgan Stanley’s PB clients.

• Business/Functional Knowledge of CD Swaps, Equity Swaps and Cash flows.

• Gathered requirements, managed UAT across multiple teams, conducted integration and regression tests and implemented the Vista migration project for Equity Swaps independently.

• Successfully met deadlines while managing projects with multiple clients under critical timelines.

• Worked collaboratively with global team members and users to achieve common goals, while maintaining responsibilities and commitments

• Drafted software manuals for clients and procedural documents for production support.

Technical Environment: Java, Sybase, UNIX, Perl, SQL, Eclipse 2.1, DB Artisan, Perforce, Autosys

IT Consultant Goldman Sachs, New York, Dec 2006 – Sep 2007.

Worked as a developer in Goldman Sachs, a leading global investment firm in banking, securities and investment banking, involved in various financial securities related projects and production support.

Responsibilities:

• Worked in tier 2 Client Services team, which maintains sub-ledger details in the client perspective, processes payments, generates client statements

• FMS - Managed the project individually through various stages of Development/UAT (across multiple teams)/Regression Testing/Roll Out/Post Go Live Support

• Incorporated Securities as part of our payments flow enabling our users to track the fails in our Fail Management Application.

• Introduced Securities as a new flow to our cash payments processing to enable our users to track the fails in our Fail Management Application.

• Implemented (Java methods/Perl scripts/Sybase Stored Procedures) various client and user reports, feed files and bug fixes.

• Generated Actuate reports and Administered database usage and batch jobs using Autosys

• Complete understanding of various business aspects, like, Subledger Maintenance, Payments processing, Trade flows, Cash Flows, Cash Transfer, Journals, Client Statements, PNL & Interest Computations and Reconciliation procedures across various intercompany teams and concepts like Currency Cut-Off times and EOD.

Technical Environment: Java, Sybase, UNIX, K-shell scripting, Perl, SQL, Autosys, Actuate 1.2, Eclipse 2.1, Aqua Data Studio 4.5.2, CVS

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