Human Resources Resource
Resume:
GENERA FERGUSON
404-***-****(c)
******@*******.***
PROFILE
• Highly motivated human resources professional with strong organizational, trouble-shooting, problem resolution, interpersonal, and communication skills seeking to contribute to the organizational structure of your company while simultaneously managing complex human resources related issues.
• Over 9 years of combined education and experience with various human resources practices including, but not limited to, employee/labor relations; employee coaching and management; talent acquisition and management; employee training and development; organizational development; strategic planning; performance management; employee advocating; and employee recognition and retention.
• Working knowledge of employment law.
• Proficient in Microsoft Office Suite, Red Carpet/Silk Road, JDEdwards HRIS, Recruitmax HRIS, Paychex HRIS, various recruiting websites, multiple online employee background screening tools, FIMS Database, OASIS Database, Banner Database, and Novell GroupWise Email System.
• Over 4 years of managerial / supervisory / leadership experience.
PROFESSIONAL EXPERIENCE
CDI Corporation
CDI Corporation is a provider of engineering and information technology staff and professional services.
Atlanta, GA
Onboarding Specialist
2009-present
• Responsible for a broad range of human resource functions.
• Develops and maintains employee relationships.
• Ensures employees are compliant with company and client policies and regulations.
• Audits employee files to ensure files are compliant with company and client standards.
• Manages onboarding process for new and returning employees using Red Carpet/Silk Road electronic onboarding system.
• Conducts background screenings in accordance with company and client requirements.
• Plans and conducts employee orientations to ensure employees are aware of corporate employment policies and company expectations.
• Serves as employee liaison for various human resource issues, such as payroll, benefits, employee grievances, etc.
• Maintains and assesses confidential employee information.
• Works with various departments within CDI and corporate office to resolve employee/human resource related issues.
• Partners with departmental managers to develop strategies that impact company/human resource policies and processes.
• Trains new and current members of the talent acquisition team on the proper usage the company HRIS.
• Manages company HRIS.
• Serves as mentor and team lead to new and existing team members in the Atlanta office.
Computer Task Group, Inc. (CTG)
CTG provides IT staffing, application management outsourcing, and consulting solutions to Global clients.
Norcross, GA
2004 – 2008
Resource Manager
2006 - 2008
• Responsible for complete employee life-cycle, including talent acquisition, employee onboarding, employee relations, and employee exiting.
• Implemented all field human resource practices for assigned employees.
• Communicated and interpreted employment laws and company policies to departmental managers and employees.
• Maintained and assessed confidential human resource data.
• Developed employee reports, analyzed employee trends, and presented findings to executive human resource team.
• Partnered with Human Resource Director and Vice President to develop and implement company initiatives.
• Provided project management support for various human resource related projects to devise and/or improve company policies, processes and strategies.
• Conducted employee grievance investigations, and represented CTG in employee hearings.
• Coached and advised departmental managers on employee related issues.
• Conducted employee file audits to ensure files were compliant with company and client company standards.
• Audited employee files to ensure files are compliant with company and client company standards.
• Assisted internal human resource audit team with company audits.
• Cultivated client relationships with various companies such as AIG, AT&T, and IBM; determined the deployment of candidates and former/current employees to meet client staffing needs.
• Managed/supervised all Atlanta office administrative/clerical staff and assigned field employees.
• Developed performance plans and conducted performance reviews for employees.
• Managed budgets for all branch offices in the southeastern region.
Human Resource Generalist
2004 - 2006
• Practiced various human resources functions daily.
• Supported 6 of the company’s southeastern regional offices across 4 states.
• Generated personnel reports from company HRIS.
• Maintained employee files to ensure files are in compliance with federal/state employment laws and the company’s ISO9001 certification.
• Managed/supervised all assigned field employees.
• Performed general administrative duties.
• Promoted to Field Support Manager within 6 months of joining the company; promoted again to Resource Manager within 1 years of joining the company.
Georgia State University – Technology Library Services,
Georgia State University is a leading urban research university in the heart of downtown Atlanta, GA.
Atlanta, GA
Graduate Research Assistant
2003- 2004
• Updated departmental website for the Technical Library Services department.
• Compiled bibliographies and researched assigned topics for the Hospitality and Health Administration Departments.
• Selected and extracted books that were no longer needed throughout the university’s library.
• Was given full tuition reimbursement for graduate school in exchange for providing research services.
Turner Broadcasting System, Inc.– Corporate Human Resources
Turner Broadcasting creates and programs branded news and entertainment on television and digital channels around the world.
Atlanta, GA
Intern
2003 - 2003
• Served as primary contact for University Relations and Recruiting departments of Corporate Human Resources.
• Researched competing companies’ internship requirements and analyzed areas for improvement to TBS’ internship program for University Relations department.
• Coordinated and conducted Equal Employment Opportunity (EEO) analysis for TBS, Inc. internship program.
• Improved the TBS’ college recruiting process by creating informational brochures for distribution to various colleges and universities.
• Created, maintained, tracked and updated company vacancies on internet resume databases for Recruiting department.
• Selected, screened, and interviewed potential candidates for open positions within the company.
Georgia State University – Office of Student Financial Aid,
Georgia State University is a leading urban research university in the heart of downtown Atlanta, GA.
Atlanta, GA
Technical Assistant
2001 - 2003
• Responsible for over 2,600 students’ financial aid accounts.
• Handled highly sensitive, confidential issues pertaining to various Georgia State University students daily.
• Counseled current and potential students on the proper protocol for completing financial aid documents and receiving financial aid.
• Resolved problems for students concerning a wide range of financial aid matters in the Office of Student Financial Aid Call Center, as well as in person.
• Selected to design, organize training sessions, and train coworkers on how to appropriately use and navigate the Banner database.
EDUCATION
Georgia State University, Atlanta, GA
Master of Science, Human Resource Development / Human Resource Management
May 2004
Georgia State University, Atlanta, GA
Bachelor of Science, Psychology
May 2001
PROFESSIONAL REFERENCES
(Available upon request)
Contact this candidate