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Mary E. Bones-Angeloni
Summary Of Qualifications
A Travel Consultant providing cost effective itinerary planning for over 15 years with excellent customer service. Multitask between administration and front -line sales agent, detailed and expedient; team player with respect for agency, employees and clients needs.
Core Skills
-Actively sell and promote travel setting goals to achieve results with repeat clientele.
-Knowledge and working experience in Leisure, Corporate, Meetings and Group.
-Proficient in Sabre computer operations and experience with various travel software, Imagic,
Booking Builder, set up affiliate agencies and actively train staff.
-Prepare sales materials for travel shows, exhibits, emails for direct marketing to clients.
-Assist with management in accounting, acquiring and testing new software and sales strategies.
-Expert in performing general office functions, maintaining office equipment and effective problem solving.
-Meet with suppliers and preferred vendors, updating agents with commissions and sales initiatives.
Experience
2001-2009 Senior Travel Consultant
Warren Travel Group, American Express Representative, Westport, CT.
-Administrative Assistant to owner in all aspects of assisting clients with leisure, corporate and meetings.
-Select meeting sites, ticket, conduct reservations intake, provide materials, program cost.
-Coordinate transportation securing airline contracts, arrival/departure, submit final billing.
-Extensive work with Women’s Marketing Inc., Nabisco Corporation, Destination wedding Groups.
-On-site coordinator during program events.
1996-2001 Travel Consultant
Colby Personnel, Inc., White Plains, NY.
-Consultant to companies requiring temporary professionals in travel.
-Performed in various positions in employment of Navigant Int’l Meetings as Meeting Planner
-Corporate and Group reservations for American Express companies, Robustelli World Travel
In Leisure Corporate sales, World Travel Partners, McKinsey Company as Int‘l. Corporate agent.
1993-1995 Manager Leisure Travel
Travel Strategies, Stamford, CT.
-Developed leisure travel department for Corporate/Group travel agency.
-Initiated and arranged honeymoon sales seminars to promote new sales.
-Improved office automation creating databases for corporate agents.
-Published monthly Vacation Travel newsletter for clients.
1996 Patient Registrar
Stamford Hospital, Stamford, CT.
- Completed accurate registration of patients in the Emergency Room
-Translated where need at registration and where in needed in ER.
1991-1993 Senior Travel Consultant
Lawyers Travel, World Travel Specialist, Harrison, NY.
-Collaborated with Director to develop products to promote leisure travel to lawyers.
-Proved successful in establishing target marketing, increasing volume of
sales by 50%, continuously gaining new clients via high standards and excellence in service.
1989-1991 Office Manager
Scarsdale Travel Service, Scarsdale, NY.
-Supervised and trained agents in all aspects of leisure travel and office operations.
-Supported back office accounting and implemented procedure during ADS/Sabre conversion.
-Managed leisure agents with sales updates and continuous hands on with leisure reservations.
1988-1989 Coordinator of Meetings & Groups
Wagon-lits Travel USA, Stamford, CT.
-Directed and planned corporate meetings and incentives for General Foods Corporation.
-Interfaced with corporate accounts in selecting meeting sites, cost analysis.
-Engaged in continuous client interaction during negotiations and final contracts.
-Prepared and presented bids, proposals and onsite coordinator during program events.
Education
1987 American Airlines Learning Center, Dallas, TX
1985 International Tariff Training, Lufthansa Airlines, Seedhiem, WG
1978 World-Tek Travel School, formerly Fugazy, New Haven, CT.
1976 Jersey City State College, Jersey City, NJ
Travel Experience
Extensive travel USA, Caribbean, Canada, Europe, Middle East, Asia, South Pacific, Australia, Russia. Cruised via various lines Holland America, Celebrity, Cunard, Carnival, Royal Caribbean.
Volunteer
2006-Present Americares Free Clinic, Inc., Norwalk, CT.
Translator for patients, nurses and physicians
Actively volunteer in various Fund Raisers at Norwalk Public Schools and St. Matthew’s Church.
VITA Tax services, RSVP in Norwalk, CT.
PC Literacy
Sabre, Trams, MS Word, Outlook, MS Publisher, Excel
Languages
Fluently speak and write Spanish