Customer Service Assistant

Nardos Cheru

**** *. ******** **. *** #*

Los Angeles, CA 90006

323-***-****

************@*****.***

OBJECTIVE:

I am experienced certified nursing assistant (CNA), and seeking CNA position in a health organization where I can apply my best clinical skills.

EDUCATION AND CERTIFICATION:

Certified Nursing Assistant, Los Angeles Job Corps (2005)

High School Diploma, Los Angeles Job Corps (2005)

Office Assistant, and Fire Safety, Los Angeles Job Corps (2005)

Direct Support Professional (DSP), and First Aid Certificate, Autumn Cottage Inc. (2007)

Cardiopulmonary Resuscitation (CPR) Certificate, America Red Cross (2011)

WORK EXPERIANCE:

1. West Side Heath Care –Los Angeles, CA, Certified Nursing Assistant (09, 2006 - 08, 2011)

Duties:

Provide nursing and nursing related services to residents.

Provide routine care to the patients.

Maintain the ward neat and clean.

Measured and recorded patient's fluid intake and output.

Obtain specimens, weights, and vital signs of patients.

2. Autumn Cottage Inc. –Los Angeles, CA. Certified Nursing Assistant (10, 2005 – 07, 2011)

Duties:

Provide nursing care in accordance with resident care policies and procedures.

Protect and promote resident rights and assisted the person to maintain independence.

Ensure the safety and well-being of the residents is maintained.

Maintain homelike environment for the residents.

Assist residents with bathing, dressing, hygiene, laundry, cooking and grooming in accordance with established care plan.

Provide medication on time.

PERSONAL SUMMARY:

Excellent clinical, customer service and communication skills.

Ability to quickly learn new concepts and skills.

Knowledge of medical terminology and infection control standards.

Knowledge of age specific developmental factors specific to adult and geriatric residents.

REFERENCE: Available Upon Request

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