Viji Rajagopal
EDUCATION: Master of Science (M.S.) in Computer Science and Applications - Marist College, NY - Diploma in Computer Science, Bachelors Degree in Physics and Applied Electronics – Stella Maris College, India
EXPERIENCE:
5/12-Present Supply Cadence/VHA – Healthcare, TX
Sr. Business Analyst/Systems Analyst
Sharepoint Web Redesign
VHA intranet redesign involved bringing together all the information on its intranet from other sister companies and provide a common place for employees and contractors to view events, news and announcements.
• Analyzed requirements and documented from weekly RAD sessions
• Presented requirements via Use Case diagrams and Use Case formats
• Provided wireframe mockup for business review
• User story creation for the release
• Converting User Stories to Use Cases in Top Team
• Workflow presented via flow diagrams
• Maintaining Backlog of business requirements
• Liaison between business, PM and team
• Technology: SharePoint, MS Excel, MS PowerPoint, Lucid Charts, Top Team, Visio
PRS (Purchase Reporting System)
The PRSystem was developed on a .Net platform to allow accounting department Analyst or Supplier to upload contractual data into the system. This data contained the Sales and Revenue by vendor. This data is then analyzed by the analyst using the System and placed in various systems based on the accuracy of the data.
• Followed Agile iterations for requirements elaboration
• Analyzed requirements and documented from weekly RAD sessions
• Presented requirements via Use Case diagrams, Activity diagrams and Use Case formats
• Provided wireframe mockup for business review
• User story creation for the release and then converting them to Use Cases
• Maintaining Backlog of business requirements
• Liaison between business, PM and team
• Worked very closely between the development and testing team
• Created SQL statements for testing purposes
• Performed testing for quality delivery during every iteration
Technology: .Net, SQL Server, MS Excel, Lucid Charts, Top Team, Visio
Savings Tracking Tool
The Savings Tracking Tool (STT) system was developed using Sharepoint to allow Performance Services Analyst to track savings provided to the members of VHA. This data contains the Spend data vs actual Spend data by product segment. The analysts were provided the capability to perform mass upload to the system allowing them to modify the data offline and the re-uploading using the STTool.
• Followed Agile iterations for requirements elaboration
• Analyzed requirements and documented from weekly RAD sessions
• Presented requirements via Use Case diagrams, Activity diagrams and Use Case formats
• User story creation for the release
• Maintaining Backlog of business requirements
• Liaison between business, PM and team
• Worked very closely between the development and testing team
• Worked with the solutions architect to produce high level design
Technology: SharePoint, SQL Server, MS Excel, Lucid Charts, Top Team, Visio
02/12-5/12 Supply Cadence/Verizon Business, TX
Sr. Systems Analyst
Project 360: E2E Pricing (POC)
Build processes and employ tools focused on simplifying B2B pricing, implement best practices, use policies to drive margin improvement, improve win rates, reduce costs and reduce time taken for quote-to-contract.
• Analyzed requirements and documented from weekly RAD sessions
• Presented requirements via UML diagrams and Use Case formats
• Acted as liaison between teams in UK, India and US
• Defined scrum scope and created user stories
• Coordinated JAD sessions with business / stake holders
• Walked through test scenarios with QA team
• Demonstrated relevant portion of software to extended team
• Mocked up screens to clarify workflow
• Technology: SharePoint, JDeveloper, Rational Architect, Visio, MS Excel, MS PowerPoint, MS Word, Quality Center, JRules
10/10 – 01/12 Supply Cadence/American Airlines, TX
Sr. Business Analyst
Project: AA.com; Booking Path GUI Framework, Cross Sell Products
• Redesigned AA.com website using the Agile methodology to provide a better user experience by streamlining the workflow and usability of the entire website.
• Wrote User Stories for iterations
• Evaluated, analyzed and wrote business requirements
• Strong experience in specifying high fidelity UI requirements using Wireframe applications
• Served as Scrum Master for the team (Agile)
• Coordinated JAD Sessions with business units, leads and product owner
• Supplied UML design flow for User Stories
• Involved in planning sessions with Product Owner (iteration planning)
• Coordinated prep meetings with on-shore and off-shore testing teams
• Provided design input, workflow solutions to team
• Acted as liaison between Development and Legal team
• Involved in providing object oriented design to architecture team
• Performed defect analysis with Test leads/team
• Technology: SharePoint, MS Excel, MS PowerPoint, MS Word, Rally Dev, Quality Center, Visio
07/10 – 09/10 Supply Cadence, TX
Business Analyst
Project: Configuration Management
• Evaluated and Analyzed business requirements.
• Identified appropriate system options, perform system configurations
• Wrote python and SQL scripts
• Tested and deployed application
• The application used is J5 Logbooks from St. James Software which is an electronic logbook to track machine and operator activity for a Sugar manufacturing company
• Technology: SQL Server, Microsoft Excel, Microsoft Power Point, Python
10/07 – 02/10 IntelliOps, Flower Mound, TX
Business Analyst / Software Developer
Project: Order/Billing Software
• Involved in understanding existing system
• Conducted JAD Sessions with customers
• Managed issue tracking and customer enhancements
• Involved in Testing, analysis, design documentation and development of prototype
• Technology: MS Office, Visual Studio.NET, Visual C++, MySQL, MS Access on Windows XP
08/05 – 10/07 Intelliun Corp, Addison, TX Applications Architect
Project: Health care billing and claims, AMLI Storage and SOX
• Involved in analysis of the existing system
• Developed Use Cases and Test Cases
• Involved in design and functional documentation
• Developed web based applications using Intelliun’s proprietary model-driven rapid development software. The methodology was oriented towards designing, creating and implementing applications within three to six months, and relied heavily upon the Unified Modeling Language (UML).
• Technology: Microsoft Office, Intelliun Virtual Enterprise, HTML, JavaScript, Java, UML, MySQL.
08/02 – 08/05 Sabre Holdings, Southlake, TX
Senior Consultant II
Project: Staffplan
• Heavily involved in project SDLC
• Responsible for gathering requirements for the sub modules from customers using Agile (XP) methodology. Responsible for test plan creation, scripts
• Involved in full life cycle of the project to make sure that the requirements were met
• Performed documentation of bug fixes
• Involved in technical documentation and training materials
• Assisted in estimation of project timelines and team coordination with Poland
• Designed, developed and tested a ground handling staff scheduling system for various airports. The application considers flight schedules and optimization constraints to arrive at a complete schedule with optimal shifts and staffing for ground handling tasks to be performed in an airport.
• Technology: Microsoft Office, Visual C++, Java, Windows XP, Oracle, MS Access, ClearQuest and Clearcase.
01/99 – 09/99 Sabre Holdings, DFW, TX
Senior Consultant / Analyst
Project: Universal Data Layer
• Designed and developed the Universal Data Layer (UDL) application in order to support client-independent data-file input and output subsystem for use with Cargo databases. This application consisted of reader and parser modules that break the incoming data streams into records based on command line arguments. These records are further divided into specific data elements that are passed on to the validation module. The validated data was then assembled into records and written to a database or files. Data errors and exceptions were logged and reported appropriately.
• Technology: Microsoft Office, C++, Java, Rational Rose, Oracle and Clearcase.
11/94 – 01/99 American Airlines, DFW, TX
Senior Consultant / Analyst – (09/97 – 01/99)
Project: Automated Scheduling for the US Air Force (DOD)
• Analyzed the existing system and documented functional specifications
• Conducted JAD sessions with US Air Force customers
• Involved in collaboration with team and meeting customer requirements
• Redesigned and improved existing applications along with enhancements
• The scheduling application was designed to schedule aircraft depending on availability and ranking of the officials. Commercial linear programming software was used to optimize the schedules. The front end consisted of graphical representation of the output from the optimizer in the form of a Gantt chart. Statistical analysis of the optimized output was also provided. This application was successfully implemented on the client site.
• Browser Based Application: The above application was extended to a browser where the request was fed in through intranet, validated and subsequently scheduled.
• Technology: Visio, Visual C++, Rogue Wave, Visual Interdev, MS FrontPage, Visual SourceSafe, IIS and VBScript on NT.
Software Consultant – (11/94 – 09/97)
Project: Sales Force Automation
• Performed business application / functional analysis to understand and document the application workflow and business process relationships.
• Responsible for managing the design, functional specification of the new system
• Analyzed and gathered functional specification for the system, created flow chart diagrams
• Developed an application to allow sales representatives from remote locations to obtain historic revenue and sales information from a central server. This application was designed as a client-server multi-process application on Windows NT.
• The process (one for every sales representative logging on) communicates with a remote laptop honor data access and downloads via x.25 connection.
• Data was stored on the centralized Oracle database.
• Technology: IBM Rational Rose, Visual C++, Winmaker, Select (OMT), PVCS and Oracle, TCP/IP
07/93-11/94 IMI Systems, Poughkeepsie, NY
Business Analysis/Programmer
Project: Data Warehouse for IBM
• Involved in various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business,test plans and test cases of the business process or application.
• Developed and implemented a PS information Warehouse in OS/2 client-server environment. This application automates the retrieval and staging of data from heterogeneous databases. Responsibility as a team leader included coordinating the efforts of a team of five members, system design using OO methodology, design of test cases, prototyping programs.
• Technology: IBM Rational Rose, OS/2, IBM C++, DB2, ObjectStore, TCP/IP and IBM class libraries.
SUMMARY: Obtain a challenging position as a business analyst and employ my background and skills in software development to effectively deliver applications.
• Strong oral and written communication skills.
• Very strong experience in transforming business needs to user stories
• Very strong experience in requirements gathering/customer interfacing and object-oriented design
• Ability to lead a project from start to finish using Agile Methodology ( Scrum, XP )
• Very strong experience in testing and documentation
• Received award for customer merit in Sabre called “Winners Circle for demonstrating the Rules to win”
• Technical background as a senior developer
• Led AA.com Visual re-design project from start to finish
• Award: Second prize (Certificate of Merit), Dept of Computer Science Project Contest, Marist College, NY.