Candice Wesley resume
Resume:
Candice Wesley
Houston, Texas *****
**********@*******.***
OBJECTIVE: To secure a full time receptionist or customer service position that will leverage my skills.
SUMMARY: Front desk experience. Computer proficient. Type 40 wpm. Determined. High energy. Professional.
Outgoing personality. Motivated. Multi-tasker. Customer Service focused.
OFFICE SKILLS: ICD-9/CPT/HCPCS Coding; Medi-soft Office; Medical Manager Software; HCFA/CMS 1500 Form;
1450 Form; 10-Key; Explanation of Benefits; HIPAA; Microsoft Office, Medical Terminology, Medical
Insurance and a Billing, Medicare/Tricare Reimbursement Lab, Billing Administration, Medicare
Reimbursement.a
HIGHLIGHT OF QUALIFICATIONS:
• Knowledge of working in a business office while using the skills to manage the front and back office.
• Customer services oriented skills and able to communicate with a diverse group.
• Prepare and review insurance claim forms and related documents for completeness.
• Abstract and analyze documentation and its use in accurate coding procedure.
• Explain insurance benefits to patients and answer all questions.
• Confidentiality used pertaining to clients and patients.
WORK EXPERIENCE:
Bank of America-Houston, Texas 04/07-03/09
Front Desk Agent
• Interacted with customers in a friendly and efficient manner.
• Answered multi-phone line system, entered tenants information into data base and assisted tenants with general information.
• Maintained attentiveness towards surroundings at all times.
Heart & Vascular Association- Houston, Texas 11/08-01/09
M.I.C.B. Externship (Unpaid)
• Earned solid final extern evaluation from Extern Supervisor.
• Successfully completed 150 hour of MICB extern ship with heavy emphasis on back office.
River Oaks Garden-Houston, Texas 03/05-04/07
Front Desk Agent
• Handled customer service responsibilities in a courteous fashion.
• Assisted residents and visitors, monitored office cameras, and trained new hires.
Frank's Landscaping Company-Houston, Texas 11/01- 09/03
Front Desk/Administrative Assistant
• Answered multi-phone line system and handled general customer service duties.
• Faxed paper work and ordered company supplies.
EDUCATION:
Westwood College- Houston Texas 04/08- 12/08
Medical Insurance, Coding, and billing Diploma-January 2009
Cumulative G.P.A. of 3.43
Hastings High School- Houston, Texas 09/97-05/01
• Earned Diploma- May 2001
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