Sales High School

SHANTAE RIDLEY

*** ********* ****** *New York, NY*10031 *646 -552-1526 **********@*****.***

EXPERIENCE

*/ ** ** ******* *************, New York, NY

Shipping Clerk

* Responsible for pulling and processing all orders for home and in store pick ups.

* Proficient with Windows-based computer operations and UPS manifest. * Proficient with RFID system, for replenishment, processing of orders and rewriting tags

Logistics Department * Ensure replenishment of merchandise to drive service, sales and gross margin * Execute mark downs, return to vendors, salvage and all operational functions * Assist with the execution of merchandise price changes and signing selling events * Provide support for major sales events

11/01-2/05 FAO Schwarz New York, NY

Supervisor of Receiving/Shipping Clerk and Cashier

* Received toys and ticketed merchandise to be stored on the floor

* Processed and weighed shipping orders to determine the quantity and type of transportation needed

using manifest for UPS, FedEx and USPS

* Recorded and maintained inventory log for damaged toys

* Palletized merchandise, sorted and delivered pallets to appropriate departments

* Provided information to customers about merchandise on sales floor and operated cash register

6-02-9/03 Harvard Maintenance New York, NY

Porter

* Performed various cleaning functions including dusting, vacuuming, removing debris

* Maintained a high standard of excellence in cleaning restrooms and offices

7/00-9/01 Regal Cinemas 16/ United Artist New York, NY

Supervisor of Café and Concession Stand

* Supervised concession stand and café staff to ensure a high level of customer satisfaction

* Operated point-of-sale cash register and maintained accurate cash register funds

* Maintained orderly eating and serving areas

* Inventoried and logged supplies at beginning and end of the day

* Assisted in the Box Office. Served as usher the theaters

* Served cold and hot drinks to customers, operated popcorn machine

1/99-8/99 SAKS Fifth Avenue New York, NY

Wardrobe Attendant

* Stocked and priced clothing on counters and racks

* Sorted items according to style and type of material for various departments

* Inventoried and examined merchandise items to be recorded

* Directed and escorted customers to restrooms and cashiers

* Obtained merchandise from stockroom when merchandise was not on floor

EDUCATION

Sullivan County Community College, Loch Sheldrake, NY, Hospitality, 1999

Manhattan Village Academy, New York, NY, High School Diploma, 1997

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