Customer Service Representative

Location:

Posted:

April 27, 2011

Panama City, FL ***** Phone: C: 850-***-****

E-mail : jj5p0m@r.postjobfree.com

Natasha L. Smith

Objective Seeking a position where my extensive experience will be further developed and utilized.

Work experience

Dec. 2005-Nov. 2009 Wachovia Bank Marianna, FL Teller

Responsible for serving customers by accurately and promptly performing

transactions while delivering exceptional customer service

Promptly processes consumer and business transactions

Balance cash daily with minimal times out of balance

Referred customers to Financial Specialist to inure meeting customer needs

Nov. 2003-Nov. 2005 Farmer’s Furniture Marianna, FL Collector

Processed payments to customer accounts

Called customers with past due balance

Disclosed customer contract per agreement with purchases

Balanced cash drawer daily

Oct. 2001-Nov. 2003 Sykes Marianna, FL Customer Service Representative

Corrected billing on customer accounts

Connected and disconnected customer accounts per agreement

Escalated customer calls to proper supervisor

Maintained goals per company policy

Sept. 1999-Sept. 2001 AT&T Chipley, FL Operator

Provided customers with toll free assistance

Dispatched toll free numbers to customers

Maintained goals per company policy

Education 1993-1996 Chipley High School Chipley, FL

Diploma

1996-1997 Chipola College Marianna, FL

References

Rose James Carl Bullock Danielle Sacher

E. 13th Ct. 714 Pecan St. Youngstown, FL

Panama City, FL Chipley, FL 850-***-****