Nicole Formenti
Channahon, Illinois, 60410
*********@*****.***
Objective:
Seeking a position in a reputable organization which will benefit from the skills and knowledge I have developed while working with well known and respected organizations.
Professional Background:
November 2007-March 2009 Ethan Allen Inc. /Design Consultant
• Professionally greet customers to establish rapport and obtain appointments and in-home consultations.
• Create design solutions that are consistent with customer’s preference and budget.
• Customarily and regularly make home calls to evaluate the customer’s needs and provide a total and individualized design solution.
• Educate customers on Ethan Allen product, design service and other sponsored finance options available.
• Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status.
July 2006-April 2007 Bill Jacobs Chevrolet/ Customer Service Cashier
• Ensure that each customer receives outstanding service by providing a friendly environment, maintaining excellent standards, and all other aspects of customer service.
• Balancing daily collections on the company accounting system.
• Answering phones, scheduling appointments, and following up in a timely manner.
• Responsible for maintaining a well organized work space.
Educational Background:
2005-2007 Illinois Institute of Art in Schaumburg
Completed courses and receiving bachelor’s degree in Interior Design.
2002-2005 Joliet Junior Community College
Completed courses and earning certificate in Interior Design.
Computer Skills:
Microsoft word, Microsoft Excel, Microsoft Power point, AutoCAD, Photoshop.