Medical billing, custmer service, accounts receivable
Resume:
**********@*******.***
Susan N. Huntley
Experience:
**/**/**** ** **/15/2009 Southern Plains Medical Group
Accounts Receivable Team Leader
o Lead team of techs in follow up of claims billed, appeals, coding/charge issues,
refunds/recoupments etc. for various providers using “Allscripts” Medic/Misys PM
o Provide customer service via incoming telephone lines for patient billing issues,
payment transactions, along with providing support to client clinic/site staff.
o Reporting, monitoring, and resolving payer trends/issues and events that may
negatively affect cash flow.
o Workers compensation and occupational medicine billing and follow up.
07/31/2001 to 11/12/2004 Surgical Specialists of Oklahoma, P.C.
Patient Service Representative
o Front desk duties such as: patient registration, check in/out, insurance verification,
scheduling, co-payment/financial
o Data entry, medical records prep & filing, surgery scheduling, and precertification.
o CPT/ICD-9 coding of clinic charges, posting,
o “Allscripts” Medic/Misys software.
06/1997 to 11/2000 Emergency Physicians Billing Service
Correspondence Clerk
o Sorting and opening all incoming mail by database and financial class
o Preparation of payments for posting by compiling in batches based on payer type.
o Sorting of correspondence categorically and then working it in date order.
02/2000 to 08/2000 American Administrative Group .
Claims Processor
o Processing of medical claims for both facility and professional fees on a paperless claims
system. Also claims processing via the RIMS system.
o Researching of claim issues such as pre-existing conditions, state mandates, and
eligibility.
06/1995 to 06/1997 AR Technologies
Billing Clerk
o Data Entry, Charge Entry, and posting payments.
o Adjustments, patient billing, insurance appeals, and report filing.
01/1994 to 06/1994 & 09/2005 to 12/2008 Dr. Steven Watson
Billing Clerk
o Front desk reception, phones, filing, scheduling.
o Data entry of all demo’s, charges, payments, etc.
o Filing all insurance claims, physicans liens, preparing and mailing of patient statements.
Follow up of claims payments, denials, appeals, refund processing.
Specialties I have billed for include:
Family Practice Obstetrics/Gynecology
Cardiology Physical Therapy
Urgent Care General Surgery
Neurology Nephrology
2004-2008 American Academy of Procedural Coders
Certified Professional Coder (CPC)
1997 Oklahoma City Comm. College OKC
Medical Terminology Course
09/1985 to 05/1989 Cranford High School Cranford, NJ.
High School Diploma
References available upon request.
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