Lisa Jones
Houston, TX *7086
PH: 801-***-****
OBJECTIVE:
To obtain a challenging Administrative position with a company that would allow me to learn and progress professionally.
EDUCATION / COMPUTER SKILLS:
Jordan High School - Sandy, Utah (Diploma, 1997)
Windows 3.1, 95, 98, XP and Vista, Microsoft Office 95, 97, 2000, and 2007, Eduora, Macola, ABC database.
WORK HISTORY:
August 2007-Oct 2011
Receptionist/Admin, Thyssenkrupp Elevator – Salt Lake City, UT
-Answer phones, greet and assist customers/clients
-Dispatch technicians
-Create trouble tickets for technicians
- Enter/update Vendor information
-Mail – Incoming/Outgoing
-Match Invoices, Purchase orders and packing slips
-UPS – Incoming/Outgoing
-Contractual record keeping
-Maintain monthly close out documents
-Communication for and documentation of accounts receivable
-Maintain Cleared Checks
-Preparation and distribution of paperwork related to release of proprietary claims on completed large scale projects
August 2004 – August 2007
Administrative Assistant, Thermal Processing, Inc – Salt Lake City, UT
-Data Entry of customers work orders/purchase orders
-Answer telephones, greeting and assisting customers
-New Client Setup
-File maintenance
–Scan certifications of compliance.
-Open and sort mail
-Distribution of faxes to appropriate personnel
-Create and fax purchase orders
-Contact customers when product is ready
-Maintain time cards
-Schedule for Fed-Ex, UPS, and DHL on internet and phone
July 2002 – July 2004
Office Manager, Spring Gardens Nursery – Houston, Texas
-Ensure that day-to-day operations of the office run smoothly and that the location is presentable for customers
-Prepare and make store deposits
-Answering telephones, greeting and assisting clients
-New client setup
-Sales
-Quotes and Order Entry using point of sale ACCESS database system
-Invoicing, Statements and managing of Accounts Receivable
-File maintenance - filing and retrieval of sales documents
-Maintenance of client and product databases
-Assistance with updating of stand alone computer databases
-Cashier
–checks, credit cards or cash
-Setup and assist with benefits for employees
February 2002 – June 2002 (Contract)
Receptionist, Schlumberger – Houston, Texas
-Answer 500 – 600 calls per day with 300 extensions.
-Maintained schedule for 11 conference rooms.
-Ensure proper delivery of mail.
-Activate building and garage access badges.
-Greet clients and visitors.
-Arrange travel accommodations for clients and employees.
June 1999 – 2001
Receptionist, Aqua-Dyne, Inc. - Houston, Texas
-Main responsibilities involve telephone reception, customer support, filing, start-to-finish handling of drawings, Quotes Purchase Orders, Packing Slips, Delivery Slips, etc.
-Duties also include assisting with benefits coordination
-Heavy data entry in time/billing, sales and inventory, -Purchase Order and Receiving programs.
-Typing, copying, faxing, assistance with travel bookings, supply and parts ordering.
References available upon request.