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Dorothy Allen Resume

Florence, SC, 29506
September 22, 2008

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*** *** **

Florence, SC ***** US

Phone: 843-***-****

Alt Phone: 843-***-****


Seeking position as Administrative Specialist, Claims/Records Processing Clerk, Transcriptionist, Data Entry Clerk or any related occupation utilizing my experience.


Twenty eight years( plus) experience in administration, word processing, transcription,and computer support ; proficient in Microsoft Word, Windows, Excel and Powerpoint, Word Perfect, Lotus 123 Word Processing; type 60 wpm.

Employment History

ADMINSTRATIVE ASSISTANT, Executive Secretaries and Administrative Assistants

9/1991 - 6/2007 SCDDSN (Autism Division) Florence, SC

Provided high-level administrative support by conducting research, prepared statistical reports, handled information requests, and performed clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings; created a system to record, report and monitor billable Medicaid services; completed Intake checklists, updated System Tracking System and client ID sheets; developed schedules and systems for activities and projects; worked with Microsoft Word, Windows, Ofis Graphics,Ofis Document Designer, Excel and Powerpoint.

Certified Nursing Assistant, Nursing Aides, Orderlies, and Attendants

5/1994 - 6/2000 Florence Nursing Services Florence, SC

Performed nursing assistant duties at different facilities and service agencies such as Marion Convalescent Home, Noble Nursing Service and Southland Health Care; this was contractual, part-time employment while working a full-time job.

Medical Transcriptionist, Medical Transcriptionists

9/1988 - 11/1992 McLeod Regional Medical Center Florence, SC

Transcribed all tapes from Greenland Park's psychologists for social histories on clients; transcribed reports dictated by administrative personnel, managers and department heads; provided administrative support to Medical Records Director, Quality Assurance and others allocated by supervisor.

Word Processing Technician and Development Clerk, Word Processors and Typists

1/1988 - 6/1990 Blue Cross Blue Shield Florence, SC

Typed, formatted and edited quality documents for all departments to include monthly and quarterly reports, charts, statistical reports, audits, memos, letters, manuals and revisions at user request; operated Word Perfect 4.1, 5.0, 5.1 and Lotus 123 Word Processing Programs utilizing applicable software on IBM personal computer; provided excellent telephone, written and verbal communication skills; proficient on the CRT(Cathode Ray Tube) with the capability of accessing all necesssary screens for the efficient development of CHAMPUS claims; cross-trained in specialties inclusive of physical therapy, speech therapy, occupational therapy and electronic mail claims.

Education History

Completion Date Issuing Institution Degree Received Course of Study

5/1994 Florence-Darlington Technical College Associates Degree Computer Science Technology

4/1994 Poynor Adult Education Vocational School Certificate Certified Nursing Assistant

12/1989 Florence General Hospital Vocational School Certificate Medical Terminology

4/1979 American International College 1 Year at College or a Technical or Vocational School Business Administration

Additional Information

Multi-tasked; well-organized; innovative and flexible; enjoy being assigned to important tasks requiring originality and detailed planning with imaginative solutions.

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