Service School

òDate of birth: ** Nov ** òNationality : Indian òBlood group: O+ (Positive)

Career Whatever knowledge and skill I have gathered in my school, college

Objective and profession that I want to implement in any work-area by which

Organization can grow better and my career will be prosperous.

Experience 1.SIX MONTH INDUSTRIAL TRAINING FROM RADISSON HOTEL VARANASI (UP)

2.HOTEL ROYAL SAROVER PREMIERE, SILIGURI, FEB. 2010 TO AUG. 2010

(F&B Service).

3. HOTEL ROYAL ORCHID SUITES, BANGALORE. FROM JAN 2011 TO TILL

DATE. AS A GUEST SERVICE ASSOCIATE (FRONT OFFICE)

Job Interest Front Office

Job profile 1. Taking check-in and check-out.

2. Fulfilling guest requests time to time & solving their queries.

3. Giving courtesy call to the company representatives.

4. Doing night auditing process – checking tariff, generating various

reports like night flash report, night operations report, settlement

reports, occupancy analysis, discrepancy report, etc.

5. Helping and coordinating with other departments.

6. Knows the selling status, rates & benefits of all package plan.

7. Used suggestive selling techniques to sell rooms & promote other

service of the hotel.

8. Creates and maintains reservation records.

10. Possessed of working knowledge of reservation department.

11. Assist in pre-registration & blocking of rooms for reservations.

12. Handling the visitors.

13. Knew all safety and emergency procedures.

14. Handling of cash - splitting bills

& folios, splitting charges, exchanging foreign currency etc.

Professional

Qualification COURSE: PURSUING MASTER OF BUSINESS ADMINiSTRATE (MBA)

COLLEGE: SIKKIM MANIPAL INSTITUTE OF TECHNOLOGY (SMIT)

UNIVERSITY: SIKKIM MANIPAL UNIVERSITY

Course : 4years bachelor

degree in Hotel Management & Catering

Technology(Approved by AICTE)

College: Siliguri Institute of Technology

University: West Bengal University of Technology

Academic A. Higher Secondary (10+2 level)

Qualification

School : Army School Binnaguri Cantt (WB)

Council : C.B.S.E

Year of Passing: 2006

Marks : 65.20%

B. Secondary (10 level)

School : Army School Binnaguri Cantt (WB)

Board : C.B.S.E

Year of Passing : 2002

Marks : 58.60%

Other

Information A. Strong Point:

1. I am hard worker & Punctual.

2. I am creative and confident.

3. I am responsible and honest.

4. I am ready to take any challenge.

5. Ability to delight the guest.

B. Languages

Known: English, Hindi and Nepali (Read, Write & speak), Bengali (French Language Learning)

C. Hobby: Listening Music, Reading magazine,

Playing volleyball & Basketball.

D. Mobility: I don’t have problem to go anywhere

Around the globe.

Mailing A. Permanent: C/o: Mr. Prem Bahadur Thapa

Address Vill: Jogijhora, CheckPost

P.O: Ethalbari (Birpara)

Dist: Jalpaiguri, West Bengal

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