installer level 3

Vladimir Franck

***** ** **** ******

Miramar FL, 33029

Cell: 954-***-****

**********@*****.***

PROFESSIONAL EXPERIENCE

Mastec

*/**** - */****

Lead Installer

• Installed various telecommunication equipments throughout South Florida AT&T central offices and

Verizon Central Offices in Virginia.

Arby’s Restaurant

7/2007 - 8/2009

Shift Manager

• Performed daily opening and closing duties including inventory and cash withdrawals.

• Managed customer service relations and developed problem-solving strategies to

maintain high levels of customer satisfaction.

• Lead training sessions, supervised employees and upheld quality control practices.

Fosref (fosref.org)

9/2005 - 12/2006

Researcher / Organizer

• Organized status meetings and managed work responsibilities for over 20 employees.

• Generated daily productivity reports for each staff member and volunteer.

• Managed employee record-keeping for compliance and accuracy.

TECHNICAL SKILLS

• Experience in general contracting work including home repairs, flooring installation

and professional painting.

• Proficient in French and Creole (reading and writing). Basic Spanish.

• AT&T Network Space and Supplier Awareness Certified.

• Software & Equipment: Microsoft Office (Excel, Word, PowerPoint),

.Certified Installer for the following Telecommunication Equipments.

-Alcatel-Lucent I P- Dslam, Alcatel 7750, Alcatel-Lucent OC48, OC192 DMX and OC12 DMX -Tend Multiplexers.

-Adtran TA-3000, TA-5000

-Canoga Perkins,

-Cisco ONS 15454 Multiplexers and Dense Wave Division Multiplexing,

- CRS 1,

-Fujitsu 7500 Dense Wave Division Multiplexing, Flashwave 4500

- Juniper.

- PBX 500.

-Sienna,

EDUCATION

Associate Degree in Finance and Business Administration,

Broward College

2010 - (Currently enrolled)

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