Health Care Administrator
Resume:
Valerie Henriquez
Allen, TX 75002
********@*******.***
Profile Solid background in Healthcare Management, with strong emphasis in leadership. Skilled in developing and implementing standardized policies and procedures. In-depth knowledge of state and federal regulations governing ambulatory care facilities and hospitals. Proven ability to multi-task positions. Maintain high work performance and loyalty through demanding times.
Education Masters in Health Care Management, St. Joseph’s College.
Bachelor’s in Health Care Administration, St. Joseph’s College.
Membership
(ACHE) American College of Healthcare Executives
(AHIMA) American Health Information Management Association
May, 2008
June, 2004
Career History Mount Sinai School of Medicine
Practice Administrator, Ophthalmology
• Manage the operational and fiscal activities of the department which include: staffing levels, budgets, and financial goals.
• Plan and develop systems and procedures to improve the operating quality and efficiency of the department.
• Analyze and document business processes and problems, develop solutions to enhance efficiencies.
• Achieve national financial benchmarks by 15%.
Columbia University Medical Center
August 2008 to August 2009
Site Manager, Ophthalmology
• Implement referral process, which improved by 45%in 6 months.
• Coordinate and manage schedules for 21 Ophthalmologist specializing in Retina, Glaucoma, Cataracts and Lasik Surgery.
• Conduct interviews, hire new staff, and provide employee orientation.
• Establish goals and conduct employee performance reviews.
• Communicate with Supervisors, Managers and Vice Presidents on departmental operations
• Coordinate and implement solutions from process analysis and general department projects.
• Assure that departmental productivity and quality goals are met.
• Responsible for daily operations and activities in surgical scheduling.
• Supervise staff of 23 FTE’s, 2 part-time employees in accordance with company policies and procedures.
• Direct staff in developing, analyzing and preparing reports.
May 2007-July 2008
Beth Israel Medical Center, Manhattan New York
December, 2005- May, 2007
Office Manager, Rheumatology
• Revenue enhancement
• Reviewed statistical reports and work performance improvement projects for the department.
• Responsible for overall financial and operational management.
• Strategic planning to enhance growth, performance and revenue.
• Coordinated, organized and monitored practice workflow.
• Key player in a team-driven efforts for compliance with HIPPA and JCAHO standards
• Elevated standard of quality in a business aspect of the practice.
• Consulting and collections in order to increase revenue, growth, productivity and patient satisfaction
• Supervise 6 FTE’s.
• Create monthly schedules for 10 physicians.
Skills
IDX/IDXtend, Eagle, Cardiologica, Cerner, Transcription services, Word, Excel, Oracle, Prism, MDe Web, On Trac, Ingenix, ADP Timesaver,
Certification
Leadership and Supervision, Human Resources, Counseling
References:
Furnish upon request.
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