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Manager Sqa

Hyderabad, AP, 500027, India
August 07, 2012

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I am a B.E in Electronics having a total of ** years experience in the software industry. My last assignment was with WIPRO technologies as Asst Manager-Quality I was involved with SQA activities work for the past Eight + years and could guide the Organization with implementation of ISO-9001-2000, PCMM, CMM and CMMI levels.

Currently I am self-employed and I am with Bharath Enterprises which is into food and hotel industry.

Ensures prompt delivery by meeting commitments and achieving customer satisfaction in all the assignments taken up.

Asst Manager WIPRO TECHNOLOGIES 08/2007 – 07/2009

Implemented and maintained a quality management system based on the requirements of ISO 9001:2000

• Led a team of managers in multiple locations during the implementation of the quality standards and methodologies.

• SPOC for SQA activities for a large BU in WIPRO

• Provided leadership and training, on the quality management system, to all management and project teams

• Developed and evolved all quality assurance plans

• Consulted with project managers during the project planning phase to ensure high quality throughout the process

• Conferred with upper management to appraise the conditions or situations affecting the efficiency of the quality system

• Reviewed and ensured that the quality system processes and procedures were in compliance with all required standards

• Planned, promoted, and organized all training activities related to product quality and reliability among the projects handled by me.

• Investigated and addressed all the customer complaints regarding quality.

• Ensured the overall quality of the final product met or exceeded customer expectations.

• Managed the development, planning, implementation and maintenance of quality control methods, processes and operations for new or existing products

• Ensured that finished and intermediate products continue to conform to the specifications

• Formulated and recommended quality policies, procedures and programs

• Developed and analyzed statistical data and product specifications to determine preset standards and establish proposed quality and reliability expectancy of finished product

• Successfully implemented lean methodology in large FPP ( Fixed Price Projects ) and could achieve productivity and resulting in saving effort.

• Interfaced with the Customer in bringing forth the Quality norms at WIPRO during various bidding process.

• Involved with various projects teams in brining awareness on CMMI high maturity practices.

• Conducted Internal Audits across practices/locations and ensured ISO Compliance.

Was Awarded “WIPRO’s Feather in My Cap” award for driving the CSAT

(Customer satisfaction) for a large business unit .


WIPRO Certified Six Sigma Black Belt.


Deputy Manager INTELLIGROUP ASIA PVT.LTD 01/2003 – 8/2007

• Work on Quality Management System for collecting metrics on projects as well as other activities like SQA. All the QMS documents & records are updated from time to time for approved QMS documents & records and maintained in a Central Repository.

• Schedule and participate in all Monthly Project Review Meetings across all the Projects in which all the respective Project team members participate and present review all the reports for the month there by taking the corrective actions and preventive actions.

• Actively involved in implementing the ISO 9001:2000, CMM models. This system enables the complete QMS across Organization.

• Along with my team conduct Internal Quality Audits for projects, Support Functions. The IQA report is submitted to the concerned departments.

• Conduct internal training sessions on the ISO & SEI-CMM and QMS. Apart from this, whenever new QMS documents are developed, I conduct training sessions on the usage of these if required.

• Conduct Root Cause Analysis for all NCs identified out of reviews, Audits and SDLC.

• Been involved in the SCAMPI Class A Appraisal of CMMI conducted by Raghav Nandyal of Sitara Technologies.

• Have been actively involved in the FAR groups for Class B Appraisal of PCMM conducted by Raghav Nandyal of Sitara Technologies.

Awarded Best BPR Award for the year 2004 for the Automation of Metrics.

Product&Quality Dev. Coordinator SNR Softech Ltd 7/2000-12/2002


Computer Based Quality Management Training System

This is a browser based System which will guide the user in the following:

To understand and implement ISO 9000:2000 & SEI-CMM Standards step by step.

Understand how to conduct Internal Quality Audit.

Prepare Quality Manual, Procedures, Templates, Checklists, etc.

Implementing Quality Management System at SNR Softech ltd as per ISO 9001:2000 Standards

This system has a Quality Manual, Procedures, Guidelines, Templates & Checklists which guide the employees in conducting the day to day activities in software development, taking back-ups, conducting business development / training / administrative / HR activities, conducting Internal Quality Audits, etc.

Key Responsibilities:

Key member of the Senior Management team responsible for significant turnaround of business and consistently achieving optimum Quality Management.

Responsible for Quality Improvement, Utilization, Reviews, audits, Best Practices

Streamlining operations, increasing efficiency, and improving overall product quality.

Ensured that the Documents & records are maintained in compliance.

Performing monthly variance analysis.

Providing technical direction and guidance to technical staff.


Undergone ISO 9001: 2000 Internal Auditors training conducted by AQA.

Undergone overview on CMMI by Raghav Nandyal (SEI Certified Lead Auditor/Assessor), SITARA Technologies.

Undergone PCMM training from SITARA Technologies.


Quality Systems : Documentation & Implementation of ISO 9001:2000 & SEI-CMM Quality Management System.

Database : Microsoft SQL Server 7.0.

Web Servers : IIS 4.0, Site Srerve 3.0

Project Mgmt Tools : MS Project 2000


Worked as Asst Manager- Misson Quality, WIPRO Technologies, Hyderabad from Aug 07- July 09

Worked in Intelligroup, from January 2003 to Aug 07 as Deputy Manager Quality, I was involved in looking after the over all Quality Activities & implementation based on ISO 9001.

Worked as a Product and Quality Development Coordinator in SNR Softech Ltd Road No 13, Banjara Hills, Hyderabad since July 2000 to Dec 2002

Worked as a Java Programmer (Trainee) from Jan 2000 – June 2000 for ACE Technologies, Hyderabad.


Date of Birth 27.05.1975

Qualification B.E (Electronics & Communication) from Kuvempu University

Passport No A5547003

Languages Known English, Hindi, Telugu and Kannada.


Nationality Indian


Mobile : 0091-988-***-****

Res : 0091-40-27560765

Date: Maram Anil Kumar.

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