Wilson NC *****
District Trainer of Technology, IT Recruiter Supervisor, Multi-Unit Manager
While my primary background is Retail Manager, that does not limit my abilities. I have trained associates in matters of technology in a class room environment, as well as in the field. For the past 10 years, I have troubleshot hardware and software issues. I have setup wireless networks and installed anti-virus programs. I am familiar with MAC, PC, iPods, iPads, and iPhones. I obtained my Bachelor of Science and Associate degrees in Information Technology. I would like to take what I have learned from my previous experiences and apply to a career in Information Technology.
01/01/2000 to Present Self
Network Installer PC/Software Troubleshoot/Repair
I have setup LAN and WLAN for friends and family. I have troubleshooting experience and repair experience for taking care of issues for friends and family. I have also have a background with Apple products and strong knowledge and hands on experience with Audio/Video home equipment, such as installing digital surround sound, HDTV 3D, Blu ray, and video game systems.
10/20/2008 to 08/22/2011 Bed Bath & Beyond
Store Manager in Training/Operations Manager
I was responsible for the day to day operations of running a big box retail store. I was in charge of training, coaching, safety, and loss prevention procedures. I was also in charge of price changes, inventory and Accounts Payable & Receivable. I recruited, interviewed, and worked as the Human Resources Representative. I was in charge of payroll, applications, I-9 Forms, tax forms, and any counseling. I trained all new associates on job skills and department needs.
10/20/07 10/20/2008 Big Lots! Wilson, NC
I was responsible for day to day operations of running a retail store managing over 30 employees in a Big Box Retailer. Responsible for P&L, Shrink, Inventory, Training and Managing the employees. I was in charge of scheduling, payroll and HR functions. I trained all new associates, At this store I was the first manager in many years to obtain any bonus. The store was in the negative in profit and now it is in the black.
2/2007- 10/2007 Lowe’s Home Improvement Knightdale, NC
Loss Prevention Manager
I was responsible in leading employees in saving our company assets by all threats of loss. External, Internal, and Organizational losses are some of the areas that we cover. I had to create and run many reports. I taught classes and trained all associates on safety and loss prevention procedures. Upon my departure, I was ranked number three number in the district for ROI (Return On Investment)
3/2006-2/2007 Headway Corporation Tarboro, NC
IT Recruiter Supervisor
I was responsible for recruiting in the IT field for the Raleigh, NC area
as well as three areas in Virginia. I was also a Supervisor for the Virginia area including Richmond, Va. Beach, and Hampton. I have experience in cold calling, online research, and various recruiting programs. I am proficient in creating and reading various reports. I am familiar with Microsoft Office and having a supervisory role in an office setting. I also assisted with setting up new users on the network. I was the point of contact in the office for IT issues. I assisted with relocating equipment, such as towers, monitors, hubs, and network equipment.
1990-3/2006 Eckerd Corporation Wilson, NC
Multi-Store Training Manager
I was responsible for the hiring and training of store employees, creating work schedules, inventory, opening and closing of store, as well as overseeing store management and profit and loss statement. I oversaw store level of loss prevention procedures. Trained district new hire assistant managers. I was a RETEK Trainer, TAO Email trainer, HRMS trainer, Kronos payroll trainer, and Multi-store manager. Liaison between employees and district office. District manager candidate. I Spent two years as a District Trainer of new technologies that involved classroom teaching and teaching in the field. I was in charge of Human Resources as well. I overlooked eight stores and ran their inventories. I also took care of much technology equipment in the stores, such as registers, computers, and printers. Numerous awards:
• Store Manager of the quarter 2001
• Top Ten Store Sales 1997-1998
• Top Ten Store Sales 1998-1999
• Top Ten Store Sales 1999-2000
• Top Ten EBIT (Earnings Before Interest, Taxes) 1997
• Top Ten EBIT 1998-1999
• Certificates for Email, HRMS, Payroll Training
• Most Money Raised for CMN in district and region 1998
Description of my perfect job: I am looking to work for an organization that I can use my skills and feel challenged each day. I want to feel needed and important to the cause. I know I can be an asset to any organization.
Career Level Management (Manager/Director of Staff) District Level
Education June 4,2012
Bachelor of Science Degree from University of Phoenix in Information Technology concentration in Networking with a 3.53 GPA.
July 19, 2010
Associates Degree from University of Phoenix in Information Technology concentration in Networking with a 3.64 GPA.
Some college – Drafting and Design Wilson Tech
1982-1986 Ralph L Fike High School Wilson, NC
Graduated with Academic diploma. B student. Finished 43 out of 277 graduating class.
References Alan Doss 252-***-****
Dan Stroschiene 252-***-****
Kathi Blackmon 252-***-****
Salary Requirements Negotiable