Customer Service Sales

Dylan J. Duron

*** ***** ******, *** *******, TX 78251

Cell: 210-***-**** Email: **********@*******.***

OBJECTIVE

To obtain a position that will enable me to use my strong organization skills, customer & sales service experience, and ability to work with others.

SKILLS

1+ years providing extensive Customer Service

10+ months of inbound customer sales experience

6 months Cash handling experience

Proven skills in preserving to solve customers’ problems

Proficient with: Office Suite 2000-2010, Microsoft Windows 2000, XP, Vista, And Win 7

Work efficiently on my own and also well with others

Able to multi-task, fast learner, and organized

Ability to stay calm and patient in stressful situations

Clerical experience including answering phones, filing, and data entry

EMPLOYMENT

AFNI Inc. MAR 2011 – JAN 2012

CUSTOMER SALES CONSULTANT San Antonio, TX

Answer incoming telephone calls from customers

Builds and maintains rapport with customer

Resolves customer issues regarding billing and technical support

Close the call with an upsell for additional products/services

Sea World FEB 2010 – SEPT 2011

CONCIERGE/CUSTOMER SERVICE San Antonio, TX

Take and Cash out customer for their orders

Complete opening, mid, and end day reports on Inventory, Cash, Sales

Greet and assist customer on any question they may have about the park

Performed other miscellaneous duties as needed or directed.

EDUCATION

MAJOR: HIGH SCHOOL DIPLOMA AUG 2006 – JUN 2010

John Paul Stevens High School San Antonio, TX

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