Customer Service Manager

Stephanie Consiglio

**** **** *** *********, ********** * 760-***-**** * ************@*****.***

Education California State University, Chico Spring 2012

Bachelor of Arts in Journalism/ Option in News Editorial

Minor in Psychology

Related Coursework: Copyediting, Intro to Online Journalism, Photojournalism, Small Group Communications, Writing for Mass Media, Public Affairs Reporting, Social Psychology, Cross-Cultural Psychology, Mass Communication Law and Magazine Writing.

Computer Skills Operating Systems: Windows 7, Macintosh Computers

Applications: Microsoft Office: Word, Picture Manager, Excel and PowerPoint; Textwrangler, Photoshop, Word Press, Squarespace, Joomla and basic understanding of Illustrator, KompoZer, WinSCP

Experience

Intern/Event Manager/social media specialist

6/12-present: Friends of the Arts Upstate, Chico, Calif. I am working on creating the Artoberfest guide listing for the art and humanities events that occur in the month of October in Butte County. I called, emailed and organized organizations and groups who have applied to be included in the event magazine. This will be published end of August and available for the community to view for upcoming events. I work the farmers market to promote our events that we host in September and October such as Chico Palio and Salmon Festival. We set up booths and explain the events and give out merchandise. I also work on building the website for each of these events, along with the Friends of the Arts website.I called and collected donations to build the Butte County booth at the California State Fair in Sacramento.

Writer/Online Blogger

7/12-present: Examiner.com, Online I am a diet and exercise expert writer at Examiner.com. I write articles, how-to, personal experiences and blogs. This is an experience with some online writing verse print.

Writer 6/12-present: Upgraded Living, Chico, Calif. I help write content, such as small articles of things and places to visit in Butte County. I have also written a profile on a Kirshner Wildlife Habitat animal, Wylie the coyote.

Account Executive/ Writer

1/12-5/12: Tehama Group Communications, Chico, Calif.

In charge of leading an account for Friends of the Arts, a community organization committed to getting the community to come together through the means of art. We are in charge of redesigning the website, which provides links and updates about local events it is involved in. I also am a writer for the college of communications newsletter.

Staff Writer

8/10-5/11: The Orion, Chico, Calif.

The Orion is Chico States student organized newspaper. It has four sections, which include news, sports, entertainment and features. I started out in sports writing, which covers all game coverage and the inside lives of athletes, but was later moved to the news section. I have covered stories that dealt with changes in campus departments or with the campus itself to campus events and programs, such as recycling.

Unpaid Internship

5/09-8/09: Competitor Magazine, San Diego, Calif.

Competitor magazine is a fitness sports magazine, which has many different branches of sports from running, trail running, cycling, triathlons and mountain biking. I helped them build their website as they were transferring their magazine to the web. I edited photos, wrote captions,

transcribe articles and interviews and created archives and tags. I also observed interviews and creation of video blogs.

Sales Representative

12/06-2/07: Hollister Co., Carlsbad, Calif. (Seasonal)

Greeted customers with tag lines and helped them find items they were looking. I organized tags, shelves and clothing .I also helped manage item quotas and kept track of items on the floor and in the back. This job taught me how to interact with different types of people in a personable and professional environment.

Restaurant Hostess

Summer 5/07-8/07: Dijon French Bistro, Ithaca, New York

I greeted customers as they came and sat them in the area in preference to what they liked or what was available. This also helped improve my communication and customer service skills, while working in a fast paced restaurant.

Activities & Honors

Cross Country Collegiate team 2007-2012

Track and Field Collegiate team, 2008-Present

All- Conference 2008,2010

All-West Region 2010

All-Conference Track and Field 2012

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