Customer Service Manager

Asia C. Howard

***** ****** **, *******, ** *****

****.******@*****.***

Cell: 313/826-5642

Personal Statement:

I am dedicated, a hard worker, and a fast learner. I have over a year of experience in the restaurant industry and I’m anxious to get back started and continue exceptional work. I work well in a fast paced environment and I always do my job to the best of my ability. I’ve never had issues with any of my employers. I’m also young, fun, good spirited and get along with others easily.

Work Experience:

ARM Property Maintenance April 2010- Present

ARM Property is a property preservation company. Working here, I am a private contractor who does office and field work. The bank sends us foreclosed houses and make sure that we do whatever is needed to the properties so that they can be sold. Most of the time I would stay at the office and help out with data entry, invoicing, answering phone calls, customer service and keeping the office comfortable for our clients. Other times I would go out to the houses managing a group of three to clean, remove debris, change the locks or board windows.

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T.G.I.Friday’s February 2009- April 2010

Working at T.G.I.Friday’s, I was a grater server. It was always a busy environment with different personalities in the restaurant which helped me learn how to be more patient and considerate with our guests. I have never had a guest complain about my services and my manager, Ms. Donahoo, had received a lot of great feedback. I was always on time, courteous and got along great with staff.

Education:

Cleveland Job Corps Diploma attained Graduated 2009

Baker College Majoring in Nursing Fall 2010 - Present

References

T.G.I.Friday’s Angela Donahoo (Manager) 248-***-****

ARM Property Maintenance Rovenie Crutcher (Owner) 313-***-****

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