Pradeep.C

*-*, ******** *******,

Phone 944-***-**** (Mobile) Third Cross Street, CBI Colony,

91-044-******** (R), Perungudi,

91-044-******** (R), Chennai - 600096,

E-mail jew670@r.postjobfree.com TAMIL NADU, INDIA.

PROFILE

Over 20 Years experience in varied areas of Software project and Product development, Quality systems, Consulting, Process engineering and Automation, Support functions and Manufacturing industries.

KEYROLES AND ACCOMPLISHMENTS

Spearheaded Six Sigma and LEAN Implementation for the key Customer projects and to support areas internal to the organization. Includes training, mentoring, review and reporting in dollar savings to the tune of $12 Million. 15 batches and over 60 projects mentored and certified for Six sigma GB and BB certification.

Was instrumental in obtaining business for US clients through Consulting and Problem solving using 6 Sigma and LEAN tools (Business awarded to the tune of $ 20 Million).

Instrumental in support and implementation on High Maturity training for CMMI V1.2 assessments across the organization.

Certificate of Appreciation for CMMI implementation Level 5 Awarded by President and MD of the organization.

Had been responsible for delivery (Both Product and Project) including continuous improvement through tools, process and methods for different domain areas spread across locations. Domain areas include Telecom, healthcare, life sciences, banking, and consumer goods.

Successfully performed the role of Program Manager for the development of internal tools.

Spearheaded the configuration/release management group for the organization as an additional responsibility to streamline implementation of best methods like build automation.

Instrumental in obtaining TL9000, ISO9000 certifications for the organization within a short duration of 6 months.

Service Model using queuing theory and have submitted internally for Patent.

Awarded first place for the six sigma presentation in Anna University. Felicitated for the LEAN presentation at Symbiosis.

KEY CERTIFICATES AND COMPETENT AREAS

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SIX SIGMA MASTER BLACK BELT ISI (Indian Statistical Institute). Certificate No: ISIC-MBB-06-03

SIX SIGMA BLACK BELT BMG (Breakthrough Management Group).

CMMI Version 1.2 (Introductory Course by Carnegie Melon University.).

ISO 27000 Lead Auditor Training Conducted by Bsi - Certificate No: ISM01-0625-0308

CISA (Certified Information Systems Auditor) ISACA - Certificate No: 0647010.

ITIL (Information Technology Infrastructure Library) ISEB Certificate No: 990033169.

OSHAS 18001:2007 standard (Occupational Health & Safety Assessment System) DNV Certificate No: P998419808.

Project Management Professional PMP No.: 453824.

Strength Finder - (GALLOP ASSESSMENT ON STRENGTHS) - CONNECTEDNESS, INDIVIDUALIZATION, RELATOR, LEARNER, ACHIEVER

8th Habit Leadership from Effectiveness to Greatness Program by FranklinCovey.

Inspiring Creativity Program by Disney Institute.

Bullet Proof Manager Training Conducted by Crestcom.

Course on Enhancing Personnel Effectiveness conducted by Indian Institute of Plant Management.

Certified Lead Auditor (ISO 9000) - 1998. (Certificate issued by BSi Certificate No: 994**-*****)

CMM(Introduction to Capability Maturity Model) (Authorized Course by Carnegie Melon University, Certificate No: 100005)

Course on Statistical Process Control by Professor Ramachandradu,

OOAD Course (Object Oriented Analysis & Design Using UML & Introduction to Rational Rose) (Authorized Course by Rational)

Certificate on Internal EMS Auditors Training Program ISO14001 (Environmental Management Systems) conducted by Environmental Resources Management (India).

QS-9000 course conducted by OMNEX (APQP, FMEA and PPAP)

Course on Customer Management Conducted by Mauruthi Udyog through N.I.S.- Sparta (Level 1 & 2)

Member of SPIN - Chennai.

Member of National Institute of Quality and Reliability (NIQR LM461)

EXPERIENCE IN DIFFERENT AREAS

ORGANIZATIONAL DEVELOPMENT

Had played the role of the Quality Head (Both in Software and Manufacturing) and contributed to defect containment and product quality.

Led the organization towards quality journey by playing the role of Management Representative.

Spearheaded the internal tools teams (Program Manger Role) to automate and measure the various business processes in the organization.

Played the role of a Six Sigma Champion for the organization and key Customers.

Had been a Process owner for Software Configuration Management implementation across the entire organization.

Performed regulatory audits in line with CFR part 11 for Pharma / Lifesciences.

Championed and lead the organization for SAS 70 (Type 2 audits) & TL9000 Certification for the organization.

Delivery Assessment / Audits to identify early warnings and risk mitigation in projects to ensure smooth delivery.

Had played the role of the delivery champion for LEAN and CMMI implementation (organization initiatives and programs), with the intention to improve process compliance and continuously improve.

Arrived at a Dashboard to measure delivery capability and subsequent improvements for periodic monitoring and control and the business unit level.

PRODUCT DEVELOPMENT AND TESTING

Program management for product and tools development for the organization.

Packaging of the software product developed in the Organization.

Participation in requirements, use cases, design till deployment of software developed.

Have handled projects independently in the absence of Project Managers.

Preparation and management of testing through test strategy (Based on criticality / complexity of the projects) for the various projects that are involved in the development.

Preparation of test environment / in charge of the test lab.

INTERPERSONAL AND TEAM MANAGEMENT

Had managed a team size of around 75 members, right from hiring, mentoring, career path, self development, team orientation, and perform their role successfully.

Hired Entry level associates and with proper mentorship exposed to real time work within a 3 to 6 months to execute tasks.

Trained and motivated the teams to participate in external forums like Anna University, symbiosis and paper presentation at SPIN.

Training in the areas of Configuration and Release Management, Process and Project management, LEAN and Six Sigma, etc.

Employee induction and grooming, High Performance Team orientation were the trainings imparted in the soft skills areas.

Had conducted Best Practices Event for the organization (Planning, Coordination and execution)

CONTINUOUS IMPROVEMENT

More than 60 Six sigma and LEAN projects were performed towards defect prevention, increased productivity, reduce turnaround time, increase profits etc..

Tools include Value Stream Mapping, DMAIC and DFSS tools like Quality Function Deployment, Measurement System Analysis, Queuing methods, measure Capability and relationships to create models and ease estimations, statistically validate improvements of profits and quality of the delivery.

Automation of various areas like metrics collection has paved the way towards metrics culture in the organization

Process optimization using Value Stream Mapping (Reduce or eliminate Non Value Added activities)

Process Models for ease of estimation and predictions were also created in the form of a tools and deployed.

EDUCATIONAL QUALIFICATIONS

Bachelor of Engineering degree in ELECTRICAL AND ELECTRONICS

Degree in MASTER OF BUSINESS ADMINISTRATION.

Degree in MASTER OF PHILOSOPHY.

PREVIOUS OTHER ASSIGNMENTS (PROCESS INDUSTRIES)

Overall in charge for the Quality of services rendered at different areas of operation at various sites in MacLellan India.

For development of documented procedures and systems in accordance with the ISO 9000 systems.

Introduction of Standard Operating Procedures, Quality Process Sheets, Visual Factory and other Quality Processes concepts in Ford Motor Ltd.

Introduction of Continuous Improvement Methods (KAIZEN), 8-D Summary, Ford Total Productive Maintenance (FTPM) and Plant Preventive Maintenance (PPM) concepts.

Risk Assessments on safety in the various operational areas.

Introduction of Control Charts in various work areas/ Monitoring and measurement of system effectiveness.

OTHER PREVIOUS KEY ATTAINMENTS

Has been the main key player for achieving ISO9002 accreditation (BVQI) by developing and implementing the Quality systems and procedures for the First Computerized tea factory.

Had created Quality systems for service / maintenance oriented processes ISO 9002 and accreditation (DNV) for the Car Workshop including Marketing & Sales.

Awarded for specific contribution to the company’s profit for the year 1995.

REFERENCES

Dr. Sampanki Raman Head of Indian Statistical Institute, Chennai. 984*******

Srikant Shastri Head Quality Polaris Software 984*******

Best regards

Pradeep.C

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