Entry-Level Position

Chalita Nicole Thomas

*******.******@*****.***

_________________________________________________________________804 Park Ridge Road Apt. B4 home: 919-***-****

Durham, NC 27713 cell: 336-***-****

OBJECTIVE

To seek a new and exciting career in an entry-level management position; that will utilize my communication and professional skills in human services, law enforcement, bookkeeping, administrative duties, data-entry, office management and customer service relations.

EDUCATION

North Carolina Central University Durham, NC

Degree: Bachelor of Arts in Sociology

Graduated May 2004

Cumulative GPA 2.787

North Carolina Central University Durham, NC

Degree: Master of Science in Criminal Justice/Juvenile Justice

Expected Graduation Date, December 2010

Cumulative GPA 3.5

WORK HISTORY

09/08-11/08 Day Treatment Qualified Professional, Turning Point Adolescent Center Durham, NC

 Provided children and adolescents with a safe and therapeutic environment in which to learn about themselves and their relationships with others.

 Provided individuals with an opportunity to learn skills and strategies that assist in successful coping, communication, and socialization. Developed, planned and implement individualized Consumer care services.

 Managed case load and Person Centered Plans and provide feedback to Program Director.

 Composed daily service notes reflecting accurate interventions and progress.

 Acted as a 24 hour responder in crisis situations and emergency situations.

 Facilitated Child & Family Team meetings completed ITR-authorizations and PCP-updates for consumer have to receive Day Treatment services here at TPAC.

 Lead Instructor for Day Treatment high school consumers and supervise between 6-10 consumers per day. Worked with consumers diagnosed with mental and behavior disorders.

08/07-04/08 Probation/Parole Officer I, NC Division of Community Corrections Durham, NC

 Duties consisted of arresting, searching and transporting offenders using appropriate restraints to protect self, co-workers, other offenders and/or the general public.

 Had duties to preserve necessary documents to process new probation cases and/or release offenders from prison which will include taking their photographs.

 Communicated effectively, both orally and in writing with offenders.

 Maintained a professional relationship with law enforcement officers, co-workers, other agency personnel, offenders and the general public.

 Supervised a caseload of a maximum of 160+ offenders and managed those offenders. Along with managing each offender’s case plan and continuously monitoring offender’s progress while being placed on probation.

 General knowledge of techniques of supportive counseling and interviewing.

10/06-07/07 Correctional Case Manager, Polk Correctional Institute Butner, NC

 Considerable knowledge of policies and procedures of Divisions of Prisons.

 General knowledge of techniques of supportive counseling and interviewing.

 Maintained skills required to gather and evaluate information concerning individuals past experience, training attitude, social environment, and mental capabilities.

 Required to make clear and concise reports, both written and oral.

 Supervised a caseload of 80+ offenders, whom were housed in Administrative Segregation Intensive & Maximum Control and Safekeeper offenders. Along with managing each offender’s case plan and continuously monitoring offender’s progress while they are incarcerated.

09/04-10/06 Correctional Officer, Polk Correctional Institute Butner, NC

§ Had responsibility for control, custody and welfare of juvenile offenders.

§ Maintained discipline and security, Familiarity with DOC policies and procedures.

§ Implemented policies relating to inmates and supervised up to 100+ inmates at a time.

§ Assisted in investigations by interviewing and analyzing data, knowledge of state and local laws.

§ Was responsible for the safety and security of the general public.

§ Helped in the assistance of counseling inmates on a daily basis and refer them to Mental Health for evaluations and screenings due to abnormal behavior.

PROFESSIONAL SKILLS & ASSOCIATIONS

 Type 48 WPM, Microsoft Office 2007 Edition (Proficient) (Word, Excel, PowerPoint, Access, Outlook), Internet Explorer, Lotus Notes and WordPerfect 2000.

 Data-Entry, Switchboard, MS Publisher, Fax machine and Copy machine.

 Received training and certifications within the NC Department of Corrections in Case Management, Classifications, Re-entry of offenders, Narratives and Court Intake.

 Blood borne Pathogens, OC Pepper Spray, Baton & Hand-cuff Training, and Firearms & Unarmed Self-defense Training for the NC Dept. of Corrections.

 Member of the North Carolina Probation Parole Association of the Division of Community Corrections.

 Member of the State Employee’s Association of North Carolina.

 Certification for completing 7.5 hours of Project Safe Neighborhoods Anti-Gang Training-NC Division of Community Corrections in January 2008.

 Data-Entry (Alphabetic/Numeric) - over 10,000 key strokes per minute.

 Pre-license Certification for Life and Health (Accident & Sickness) Insurance.

 Instructed Ethics and Parenting classes at Polk Correctional Institute for inmates incarcerated, while I served as a Correctional Case Manager.

 Served as Member/Secretary of the Security Threat Group (STG) that helped to validate inmates and those affiliated with gangs inside of the prison, while working at Polk Correctional Institute.

 Served as the Coordinator for Job Start I, Overseer of Prison Tours and Facilitator of the FCC & DCC committees at Polk Correctional Institute. Re-entry of offenders training Certification from the North Carolina Department of Corrections.

 North Carolina Intervention Certification for Prevention and Alternatives (Part A, B).

 Shift Happens: An Overview of Motivational Interviewing by NCEBPC certification.

 Introduction to Child and Family Teams & Person Centered Thinking-CFT01 Certification by Durham System of Care completed and credit received for courses.

 Recipient of the Cambridge Who’s who among Executives, Professionals and Entrepreneurs’ 2009-2010.

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