Quality Assurance Executive Assistant
Resume:
Darla Rose
**********@*****.***
Objective: Seeking an administrative support position that is fulfilling and challenging.
Education:
Attending National American University (online)
May 2013 A.A.S., Medical Staff Services Management
Office Skills: Microsoft Word, Excel, PowerPoint & Publisher; Type 65-70 wpm,
Notary Public
Employment:
3/2010 – present Sheehan Memorial Hospital
(Hospital closing 5/2012) Buffalo, NY
Executive Assistant & Medical Staff Coordinator
- Process time and attendance for submission to payroll for primary and specialty care physicians;
- Record and transcribe meeting minutes for monthly Board of Director meetings, Board committee meetings, senior staff and leadership meetings, and other meetings as needed;
- Prepare monthly internal hospital schedules;
- Make travel arrangements, schedule appointments/meetings and maintain CEO calendar;
- Provide support to the Board of Directors as needed;
- Compose internal and external correspondence;
- Conduct queries to verify medical practitioner licenses, education, employment history, malpractice history and references;
- Process appointment and reappointment applications;
- Maintain medical practitioner files;
- Respond to inquiries from other institutions and regulatory agencies;
- Process provider enrollment with Medicaid/Medicare and commercial insurance companies;
- Schedule and transcribe meeting minutes for the Credentials & Medical Executive Committees.
2/2009 – 3/2010 Exigence, LLC
Amherst, NY
Credentialing Specialist
- Worked with contracted hospitals located in the states of Pennsylvania, Tennessee, Ohio and New York to ensure that physicians and mid-level practitioners were credentialed in accordance with state guidelines, hospital policies and medical staff by-laws;
- Obtained malpractice liability insurance for providers;
- Maintained close working relationship with billing company to ensure that providers completed all necessary paperwork for reimbursement;
- Work with medical staff coordinators at various sites to ensure timely credentialing/re-credentialing of providers;
- Assist practice manager with scheduling providers at various sites;
- Acquire state medical licenses for physicians, and physician assistants;
- Provide administrative support to Corporate Attorney.
3/2008 – 2/2009 Community Foundation for Greater Buffalo
Buffalo, NY
Assistant to the CEO
- Provided direct administrative support to the President/CEO;
- Prepared correspondence, memos and reports;
- Oversaw document management of electronic and manual filing systems;
- Assisted with board and committee meetings, to include gathering and distribution of materials, documentation and transcription of meeting minutes;
- Maintained and provided oversight of the Resource/Library Room;
- Interfaced with Board members and constituents of the foundation;
- Scheduled staff meetings and prepared meeting minutes;
- Provided support for foundation functions and events;
- Other duties as assigned.
12/2007 – 2/2008 Sheehan Memorial Hospital
Executive Assistant to Operations & Clinical Services
- Assisted Chief Operating Officer and Vice President of Nursing with Quality Assurance and Performance Improvement projects and initiatives;
- Recorded and transcribed meeting minutes for Quality Assurance/Performance Improvement and other internal hospital meetings as needed;
- Assisted with survey preparedness for the New York State Department of Health, Commission on Accreditation of Rehabilitation Facilities (CARF) and the New York State Office of Alcoholism & Substance Abuse Services (OASAS);
- Processed time and attendance for submission to payroll for departments of Administration, Nursing & two Nursing Units, primary & specialty Care physicians, substance abuse program mid-level providers (House Officers), and cardiology department staff;
- Prepared the hospital’s monthly internal hospital schedules;
- Made travel arrangements, scheduled appointments/meetings and maintained VP of Nursing Services calendar;
- Composed internal and external correspondence;
- Prepared monthly statistical reports for all Ambulatory Clinics;
- Performed other office duties.
11/2006 – 2/2008 Sheehan Memorial Hospital
Buffalo, New York
Medical Staff Coordinator (in addition to Executive Assistant)
8/2003 – 12/2007 Sheehan Memorial Hospital
Buffalo, New York
Executive Assistant to Chief Executive Officer
8/2003 – 11/2004 Sheehan Memorial Hospital
Executive Assistant to Chief Executive Officer & Director of Ambulatory Care Department
6/2002- 7/2003 Sheehan Memorial Hospital
Switchboard Operator
- Received internal and external calls and routed to various departments;
- Contacted physicians and administrative staff as needed for employees or patients;
- Made announcements as directed;
- Forwarded messages to appropriate person or department;
- Trained switchboard operators.
6/2000 -6/2001 Sheehan Memorial Hospital
Administrative Assistant to Director of Nursing & Quality Assurance
- Composed internal and external correspondence;
- Recorded and transcribed meeting minutes for the nursing department meetings, infection control, department of surgery, emergency department physician meetings, and other meetings as needed;
- Entered hospital incident and occurrence reports into database and maintained files;
- Processed time and attendance for submission to payroll for nursing administration, medical/surgical department, substance abuse department nursing staff, and ER/ICU department nursing staff as needed;
- Assisted with preparation of monthly nursing schedule;
- Provided switchboard relief and trained new hires;
- Performed other office duties.
4/1999- 6/2000 Sheehan Memorial Hospital
Human Resources Clerk
- Scheduled interviews;
- Verified employment references;
- Entered new hire information, employee changes, etc. into HR system;
- Created employee I.D. badges;
- Maintained all department files;
- Provided switchboard training and relief;
- Typed internal correspondence;
- Prepared and submitted disability claim forms;
- Performed other office duties.
References: Provided upon request.
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