RENESIA EUBANKS
**************@*****.***
Phone: 313-***-**** 313-***-****
• OBJECTIVE:
• Enjoy working with the public,5yr experience in Management, Cashier, Clerical, Switchboard,
• Windows , MS Excel, Ten Key, Filing, Data Entry, Order Desk, General Office, Word Processing, Spreadsheets, Customer Service, MS Word
Management - Having an open door policy to all staff members, being able to have meeting in which I event or floor plan to be done. Smiling and greeting everyone and always motivated.
• EXPERIENCE :
• March 2006 - Present
Pure Heart Homecare Bowie, MD
Assisting with Companionship& Conversation , Arrange Appointment , Medication Reminders
Meal Planning Meal Preparation & Clean Up
Reading Assist with Walking, Letter Writing & Correspondence Monitor Diet Eating Monitor Food Expirations
Organize Mail, Answer the Telephone, Answer the Door Care of House Plants Appointment Reminders Record/Arrange Recipes
Oversee Home Deliveries, Supervise Home Maintenance, Prepare Grocery List Provide a Stable Bathing Environment, Light Housekeeping Laundry & Ironing Take Out Garbage, Change Linens, Make Beds, Dust Furniture , Drop Off / Pick Up Dry Cleaning Pick Up Prescriptions Grocery Shopping.
• 3/2006-5/2006
• Demetrios Bridal Madison Heights, MI
Bridal Consultant
• Help Bridal Party complete their wedding attire or Prom, Pageants girls
• Customer service/ cashier, register touch screen, assisting returns-exchanges, purchases counting of till.
• 11/2000-11/2006
• E.D.S.Onstar Center 800 Tower Drive Troy, MI 48098
Executive Desk Advisor
Handle complaints, as well as assist with call with questions about services offered,
Upgrade problems, follow-up on no call back from advisors
Change billing information set-up XM radio and phone service minutes in the vehicle.
Handle the call back on problem call and complaints from GM customers
• Train others with the software we are using and training of new hires.
.
• 6/1999 - 8/2000
• Value City Department Store 28300 Dequindre Road Warren, MI 48092
Customer Service Representive
• I handle the banking of 18 registers, scheduling, cashiers, and service for register repair, voids, customer service problems, returns, and a host of other things.
• Try to smile all the time and greet everyone.
• 9/1996 - 5/1999
Store manger
• Simply Fashions 20212 West 8 Mile Road Southfield, MI 48075
• Handling all store function, Hiring, schedules, shipment, floor move,
• Grand openings, staff problems, write-up, bank deposits, being able to understand the staff. Pleasing the customer.
• 3/1994 - 8/1996
• One price Clothing Detroit, Mi
Asst. Manger
• Working with the staff, handling floor moves, shipment, bank deposits, opening and closing of the store, interviews, cashiering and more.
• 10/1991 - 3/1994
• Sears Dental - Livonia Mall 29500 West 7 Mile Road Livonia, MI 48152
Patient Coordinator
• I handled patient charts setup, verify insurance, print up Rx from doctor, and receive payment, sent out due bills on account, collections, appointments, banking, answer phone, helping other if needed.
• 9/1989 - 3/1994
• Highland Park Chamber of Commerce 13700 Woodward Avenue Highland Park, MI 48203
Receptionist
• Biller, use of payroll machine to do payroll, handle payment for water bills, jury duty checks for print out, filing, switchboard, answering the phone, made deliveries for the mayor.
• EDUCATION:
• 6/1988 - 9/1992
• Tidewater Community College
• Virginia Beach Campus
• Virginia Beach, VA 23456
• http://www.tcc.edu
Associate Degree
• Business management, data entry, plan to return for my bachelor degree
• 8/1984- 6/1988
•
• Highland Park High School
• 15900 Woodward Avenue
• Highland Park, MI 48203
• High School Graduate General Studies
• AFFILIATIONS 9/1991 - 5/1992 SOSAD recruiter
•
• REFERENCES:
• Mattie Evans Value city HR manger
• Phone Number: 810-***-****
• Reference Type: Professional
• Marilyn Hatcher
• Phone Number: 313-***-****
• Reference Type: Business
• Gail Smith Health care Provider
• Phone Number: 313-***-****
• Reference Type: Personal
• James Brown: EXECUTIVE DESK (ONSTAR Customer Care Department)
• Phone Number: 1-888-***-****
• Reference Type: Professional