Manager Supervisor
Resume:
Christopher Simon Dent
*** ***** ** **** ***, Atlanta, GA 30309
*.******@*****.***
Objective Obtain position working directly face to face with customers and their concerns
Experience Operations Supervisor
Apr. 2009 to present Metro Bi State Development Agency, Saint Louis, MO
Directs and supervises the work of multiple part-time hourly employees engaged in cashier and booth operations at a public parking garage
Trains and directs subordinate employees in parking operations and garage facility maintenance activities
Audits/ reconciles revenue collection operating funds and shift revenue reports for compliance with Agency regulations
Audits/ reconciles revenue collection operating funds and shift revenue reports for compliance with Agency regulations
Monitors and evaluates employee performance
Prepares employee work assignments for each shift and monitors time/attendance records
Ensures proper garage equipment operation and supply inventory
Maintains a shift supervisor's log of unusual occurrences and informs manager of unusual events as directed
Meets with Manager of Gateway Arch Parking Facility to receive instructions and participates in the development and implementation of operating procedures
Meets with Manager of Gateway Arch Parking Facility to receive instructions and participates in the development and implementation of operating procedures
Use McGann Card Access system to issue monthly passes to customers, record payments, and monitor parking pass accounts
Use KRONOS system to record and monitor employee time cards
Complete and submit accident reports to National Park Service
Till Clerk
Jul. 08 to Apr 09 Metro Bi State Development Agency, Saint Louis, MO
Complete and submit accident reports to National Park Service.
Enter bus number and status information daily tally sheet.
Record daily and post on forms and irregularities concerning tills, fareboxes, vaulting equipment and destinations signs.
Filing and light data entry.
Under supervision of Service Shift Supervisor of the Station Maintenance Unit.
Other miscellaneous clerical duties as assigned.
Garage Attendant
Nov 07 to Jul 08 Metro Bi State Development Agency, Saint Louis, MO
Collect Parking fare from a booth
Record, deposit, and reconcile money collected
Have a friendly guest first attitude with customers
Package Handler
Nov. 04 to Nov 07 U.P.S., Earth City, MO
Load Packages into trailers in the safest and most space efficient way possible
Sort packages from conveyor belt and slide them down slides to their designated departure trailer
Assist other loaders in loading packages over 70 ibs.
Education Hazelwood East High, Saint Louis, MO
High School Graduate
St. Louis Community College (Florissant Valley)
General Education Studies
References Marcus Brown
618-***-****(cell)
Justin Struttman
314-***-****(work)
John Wells
636-***-****(cell)
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