Distribution Manager

Scott Eric Callahan

*** ***** ****, *******, ** *3021

314-***-****, *********@*****.***

Summary

Experienced Distribution Manager with 11+ years of experience in transportation, logistics, Facilities and Building maintenance and repair management and distribution management. Proven success in productivity improvement, inventory accuracy, damage reduction, shipping accuracy, customer satisfaction and meeting budget expectations. Proven track record of maintaining building and landscaping needs of a facility, Managing maintenance preventative maintenance, building comprehensive cleaning and housekeeping programs and working with vendors to secure bids and schedule repairs. Proficient and experienced in various WMS applications and TMS applications and Microsoft Office Suite. Possess MBA, Six Sigma Black Belt and APICS certification.

Areas of Expertise:

• Warehousing and Transportation Operations • Carrier & Freight Management

• Improving supply chain efficiency • Budget planning and execution

• Inventory control and accuracy • Multi site Management

• Project Management • Vendor management

• Implementing and sustaining safety programs • Six Sigma Black belt

• Customer service and effective communication • Rate and contract negotiation with vendors, clients, etc.

• Management experience in Union and Non-Union environments • Managing facility preventative maintenance programs

• Employee development and performance improvement • Multiple WMS & TMS applications

Work Experience

Kinder Morgan, St Louis, MO 8/2010 – 11/2011

$4.5B Energy Distribution Company

Terminal Manager

Manage a team of 3 supervisors and up to 35 teammates at a food and pharmaceutical grade distribution center with 5 major customers and a packaging operation. Passed AIB certification with a Superior rating. Manage an annual budget of $15M consisting of 5 separate customer contracts. Responsible for yearly capital budget of $2M. Planned and organized the opening of a 2nd distribution location in the St. Louis Area then managed that that location as well.

• Extensive knowledge of AIB certification process and HAACP programs

• Developed, managed and scheduled all preventative maintenance, improvements and repairs on building, equipment and landscaping around the facility

• Implemented daily meetings centered around operational focus, training, feedback and employee development

• Increased revenue with securing $250K contract

• Started efficiency metrics and increased productivity by 15%

• Began daily cycle counts and improved inventory accuracy by 8.5%

• Implemented preventative maintenance program for all facilities and reduced repair costs by $15K

• Re-established Safety Focus and led team to over 600 days injury and incident free

• Improved customer satisfaction and communication through scheduling monthly meetings. Led to increase in revenue of $75K.

Genco Supply Chain Solutions, North Liberty, IA 7/2009 – 8/2010

$3B 3PL Warehouse & Transportation Provider

General Manager

Managed 4 supervisors and up to 75 hourly teammates over a 3-shift operation in a 750K sq. ft distribution center for a Managed transition to new 3PL provider for the distribution services for the facility. Manage $28M annual budget. Established an active Safety Committee and a Continuous Improvement Committee. Planned and executed the start-up of an overflow warehouse and managed that location. Coordinated daily shipping plan with transportation department and established and maintained relationships with carriers and local shuttle operation

• Improved Safety performance of facility to no OSHA recordable incidents for 1 year Facilitate the relationship between Genco and 2 other 3PLs that work in the same building for the customer

• Developed and implemented a change to the client supply chain that resulted in annual savings of $1.5M

• Set up and managed all facility preventative maintenance programs for the facility and all equipment within the facility

• Maintained a customer satisfaction score of 5.0 on a goal of 4.6

• Maintained a teammate satisfaction score of 5.2 on a goal of 4.8

• Oversee an operation that maintains an 99.8% inventory accuracy on an inventory of over 350K units

• Planned and coordinated the shuttle operation from manufacturing point to warehouse to overflow warehouse with annual cost savings of $200K

YRC Logistics, Bolingbrook, IL, St Louis, MO 10/2006 – 12/2008

3PL Warehouse & Transportation Division of Yellow Roadway Corporation

General Manager, Bolingbrook, IL (4/2007 – 12/2008)

Managed 3 managers, 25 supervisors and coordinators and over 250 hourly employees at a 400K+ sq. ft. facility for a top electronics manufacturer that averages shipments over $9M in product per day and maintained an average inventory of $110M and 485K units. Managed and oversaw operations at 3 sites. Managed annual budget of $32M. Extensive knowledge of SAP, Red Prairie and Viaware WMS systems and I2 TM system. Part of selection committee and leader of implementation of a new WMS system (Red Prairie). Possess working knowledge of OSHA and DOT regulations. Managed the staffing and production of over $2M in revenue generating value added activities such as processing returns, kitting, QC projects and rebox.

• Worked to establish a safety committee and developed safety program that produced 0 occurrences for 18 months

• Designed and implemented a project to handle a 400% increase in parcel shipments using Six Sigma methodology

• Maintained a 99.9996% result for consecutive year end physical inventories on a total inventory balance of $135M and 675K units

• Averaged an Operating Ratio of 80.6% on a contract expected rate of 74%

• Responsible for the maintenance and repairs on building, equipment and landscaping

• Planned and managed several redesign projects inside the facility to facilitate improved space utilization, productivity and organization.

• Maintained a 98.6% shipped on time and 97.4% received on time measures for 15 consecutive months

• Improved strained relations with customer to secure a 3 year extension of contract

• Managed and developed a distribution strategy to handle a 40% increase in volume from 2007 to 2008

• Improved employee moral and turnover to stabilize a previously transient work force, 12% company employees to 53% company employees over 18 months

• Increased company revenue by $600K annually while creating over $350K in customer savings

Operations Manager, St Louis, MO (10/2006 – 4/2007)

Managed a 2 site 3 shift operation with 4 supervisors and 70 full time employees for a major consumer products company. Responsible for a $3M annual budget

• Responsible for managing multi-site operation and shuttle operation between the different locations

• Established a training and safety program for all new hires.

• Established weekly KPI meeting with the customer to help improve relationship and identify needs of their operation

• Established and implemented Standard Operation procedures for all YRC employees

• Exceeded shipped on time, down time and inventory accuracy metrics for 5 consecutive months

• Produced an average quarterly savings of $85,000 from annual budget

Detroit Tool Metal Products, Lebanon, MO 8/2004 – 10/2006

$65M Metal Product Manufacturer

Traffic & Warehouse Manager

Managed up to 45 employees in a distribution operation of 150K sq. ft and 5K skus and a fleet of 15 trucks for a mid-sized manufacturing firm. Located, negotiated lease, and set up an additional distribution center for increase in volume. Used Six Sigma methodology to design new distribution center and operational processes for the new distribution center. Managed both distribution operations and the shuttle operation that ran between the 2. Managed scheduling for a fleet of 15 trucks as well as budgeting, scheduling and planning for external transportation needs, TL and LTL. Managed multi-site operation successfully to meet all internal and external KPIs. Intimate knowledge of maintenance needs of a fleet of trucks and D.O.T. compliance

• Reduced shipping discrepancies by 95%, improved company supplier status from a “D” to an “A” status

• Increased transportation revenues by 75%, decreased transportation costs by 34%

• Increased dock efficiency by 48%

• Exceeded monthly shipping quota for 20 consecutive months

• Responsible for all improvements needed for the new distribution center including planning, budgeting, finding vendors and scheduling of the work

• Planned and executed a budget for a multi site operation

Roadway Express, Springfield, MO, St Louis, MO 1/2000 – 7/2004

LTL Transportation Company

Operations Manager (7/2002 – 7/2004)

Supervised anywhere from up to 60 employees including dock workers and yard drivers and 3 - 5 management personnel. Responsible for the management of a shift of an LTL operation of 150 doors and the yard operation that support the dock.

• Met or exceeded terminal efficiency goals for 122 consecutive weeks

• Met or exceeded terminal load factor goals for 50 consecutive weeks

• Member of Safety Committee that reduced lost-time injuries by 50% in 2001 & 2002

City Planner, St Louis, MO (12/2001 – 7/2002)

Managed, planned and scheduled all shipments for the St. Louis inbound operation consisting of 90 drivers, 120+ routes and 4000+ shipments daily.

• Improved On-Time delivery by 4.5%

Dock Supervisor (1/2000 – 12/2001)

Prior Experience

Started career at Enterprise Rent a Car (1.5 yrs), Missouri Title Loans ( 2 yrs.) and then had a Janitorial business (4 yrs).

Education

M.B.A., University of Phoenix, Phoenix, Arizona – Chicago area campus, 2009

B.S. Management and Finance, University of Missouri, St. Louis, Missouri, 1995

Certified Six Sigma Black Belt

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