Excellent Customer Service and Data Entry Experience
Resume:
Kathy L. Savelio
DIberville, MS 39540
Mobile: 228-***-****
Day Phone: 228-***-****
**********@*****.***
Country of citizenship: United States of America
Veterans' Preference: No
AVAILABILITY Job Type: Permanent
Work Schedule: Full Time
WORK EXPERIENCE Tulane Dermatology September-November 2007
1245 42nd Avenue Gulfport, MS US 39501 Salary: 10.11 USD Per Hour
Hours per week: 30
MEDICAL RECEPTIONIST
Duties
Provided professional customer service by obtaining and verifying necessary
demographic and insurance information. Schedule appointments. Type 55+ WPM.
Essential Functions:
1. Opening and closing procedures according to office guidelines.
2. Greet patients/parents in polite, prompt, helpful manner and provides any necessary
instructions/directions. Informs nursing staff of patient arrivals.
3. Obtained and entered new patient demographics; updates patient information, as necessary, in the computer system to maintain accuracy for billing.
4. Obtained insurance information; may require verification by contacting insurance companies
5. Collects all co-pays and balances, as required by office policies. Understands and can apply payments to balances.
6. Reviews all forms for accuracy and completion according to office policies prior to accepting.
7. Applies billing codes accurately at check out.
8. Schedules return appointments at check out.
9. Proves out at closing showing the day’s total receipts; matches the day’s transactions and
completed deposit slips.
10. Files charts, demographic forms, HIPAA Acknowledgement forms, etc.
11. Assisted with answering the phone during lunch hour, transferring to appropriate staff.
12. Assisted the telephone operator as needed during the day.
13. Maintained clean and orderly waiting area including reading material.
14. Attends monthly staff meetings as required.
15. Conducted self in accordance with HPA’s employee manual.
16. Maintained strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Environmental/Working Conditions:
I have Worked in stressful situations due to a busy office. Interaction with others is constant and interruptive.
WORK EXPERIENCE Century 21 Bay South September 2004- December 2005
221 Rue Petit Bois Biloxi, Ms. 39531 Salary: 10.00 USD Per Hour/plus commission
Supervisor Annice McVicker 228-***-**** Hours per week: varied
Realtor Assistant
Duties
Provided professional customer service to clients as needed. Obtained information on each client as to their wants and needs in a home and or business properties. Researched and emailed clients photos and information on properties they requested or what fit their criteria given. Took incoming calls, took photos of properties for clients and to put on website to sell. Gathered information and worked closely with realtor as needed. Scheduled appointments with clients. Type 55+ WPM.
WORK EXPERIENCE Keesler Child Development Center May 1992-May 1997
604 J Street Biloxi, Ms. 39534 Salary: 10.11 USD Per Hour
Supervisor Karen Parker Hours per week: 30
Child development Assistant
Duties
Provided care for military children. Ratio was 6-1. Ages 2-3 year old. Implemented lesson plans and interactive with children to help in the development of the age appropriate activities. Worked hand in hand with parents to assure each child has their own individual needs met.
Cashier/Bahama Mama Tanning Salon May-Nov. 1997
1226 E Pass Road Gulfport, MS 39507 US Salary: $10 USD Per Hour
228-***-**** Hours per week: 25
Sales Representative
Cash Register, Sales, Daily Deposits, Customer Service, Took tanning bed orders, Replenished Sale Items, Cleaned tanning beds, stocked jewelry, Organized Books, Inventory, Performed other duties assigned
NAFF-Childcare Assistant May 1993-May 1997
Keesler AFB, MS US
Hours per week: 40
Duties
perform the following tasks:
• plan and implement developmental programs, based on observation of individual children
• observe and record children's growth, behavior and development, and discuss with parents
• integrate children with special needs into the program, modifying the program and the physical environment if necessary
• supervise and train staff and students undertaking child care training programs
• prepare play and learning materials and set up the children's environment
• supervise children's play, making sure of their physical safety at all times
• help children with daily routines such as toileting, dressing, eating and sleeping
• guide children's behavior and social development
• prepare light snacks and meals
• maintain a safe, clean, appealing environment
• Perform simple first aid in emergencies.
EDUCATION College Equivalent Courses Modules Completed in Child Development
Keesler AFB, MS US
Some College Coursework Completed
24 Semester Hours
Relevant Coursework, Licensures and Certifications:
Oral Communication
Hueytown High School
Hueytown, Alabama US
GED-June 1991
LANGUAGES English
Spoken: Advanced
Written: Advanced
Read: Advanced
REFERENCES Brenda Watts H & R Block Manager
Phone Number: 618-***-****
Reference Type: Personal
Debbie Smitherman Cosmotologist/Receptionist
Phone Number: 205-***-****
Reference Type: Personal
Michelle Ferrer Tulane Dermatology Office Manager
Phone Number: 228-***-****
Reference Type: Professional
Susan Lacy RN- Memorial Hospital – Gulfport Ms.
Phone Number: 228-***-****
Reference Type: Personal
Annice McVicker Realtor/Broker
Phone Number: 228-***-****
Reference Type: Professional
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