Adminstrative

Lydia E. Senter

P. O. Box ***, Terry, MS *****-**26

601-***-**** *********@*****.***

EDUCATION

****-**** ****** ********* ***** University Business Administration

Murfreesboro, TN

****-**** *ebanon High School College preparatory courses

Lebanon, TN

CONTINUING EDUCATION SEMINAR

Customer Service Seminar Dunn & Bradstreet Lotus 1-2-3 Seminar

Intro to Microsoft Office Programs Domestic Abuse and Restraining Orders in MS

Computer Experience:

IBM AS400 Systems, Microsoft Access, Excel, Outlook, and Word,

E-3 Buying System, K3 Buying System

WORK EXPERIENCE

Jackson Distribution Center

Jackson, MS January 2008 to September 2008

Responsibilities and Duties:

Weighing trucks in and out, keeping a daily log of shipments and deliveries into and out of our warehouse. Assigning dock doors for such shipments and deliveries. When receiving inventory, deliveries would be identified as either stock or block orders, each having its own specified procedure for getting the inventory into our computer system. All shipments by rail and by container required a numbered seal, the seal number would then be entered into the computer upon completion of a service order. Other duties included the relocation of product, coordinating shipments by rail for private companies and completing daily reports that reconciled inventory.

Madison County Justice Court Deputy Civil Clerk

Canton, MS September 2004 to December 2007

Responsibilities and Duties:

Solely responsible for assisting the public with temporary domestic abuse restraining orders. Was the first person citizens would talk to with questions regarding civil court proceedings. Assisted the public with the filing of court documents pertaining to tenant issues, monetary issues under the state limit of $2500, and the recovery of personal property. Entered those filings into the computer’s master file, assigned court dates, and set the docket for civil court. Assisted the judges in civil court as the clerk of court and entered judgments awarded by said judges. Maintained civil court files with secondary procedures such as garnishments and evictions once a judgment had been had been rendered in the civil cases. Daily deposit, answered multiple telephone lines. Assistant to the four Justice Court Judges of Madison County.

Cole Brothers & Fox Company, Inc. Buyer for Health and Beauty Care and General Merchandise/

Wholesale Grocer Customer Service Supervisor

Canton, MS January 1995 to September 2004

Serving convenience stores in the states of MS, LA, and AL

Responsibilities and Duties:

Trained customer service representatives. Responsible for implementing programs used in the customer service department to increase productivity and time management. Organized procedure manuals. Worked with the data processing department on existing programs and on implementing new programs, including combining the IBM AS400 system with PC applications. Prepared monthly tobacco tax reports for three states. Assisted in streamlining billing procedures. Responsible for all promotional materials, such as Quarterly Promotional Books & monthly sales bulletins. Entered all new products into inventory, priced all inventory, coordinated all cigarette promotions, reclamations program, damage control, vendor receivables, and coordinated trade shows. Assisted in the opening of 4 tobacco stores. Coordinated drop shipments to chain accounts within customer service, order selection, purchasing, sales and delivery departments. Assisted in the opening of 4 tobacco stores. Coordinated drop shipments to chain accounts within the departments of customer service, order selection, purchasing, sales and delivery.

Customer Service Account Coordinator January 1986 to January 1995

Responsibilities and Duties:

Maintained group files, purchase of order-entry units. Printed order-entry guides, designed all books, forms, and labels for shelf and slot tags, using Label Master Software. Wrote credits and pickups for stores with errors in deliveries. Worked with customers to correct and solve their problems and complaints. Telemarketing, routed deliveries, delivered small orders, inventory entry, processed insurance forms and general filing.

Smart Size Assistant Manager

North Park Mall

Ridgeland, MS May 1985 to January 1986

Responsibilities and Duties:

Opened and closed the register and store, bank deposits, received and transferred inventory

HOBBIES

Music, Reading, Pets, Travel, Crafts and Decorating

References furnished upon request.

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