Customer Service Sales

AMANDA D. RAZANI

*** **** **** **., *** Angelo, TX 76901, Cell: 325-***-****,

Email: ********@*****.***

Work History

Currently

July 2010-Current Al’s Formal Wear- San Angelo, TX

Store Manager

Manage store operations and employees, sales, customer service, office work, bookkeeping, inventory, conference calls, merchandising, networking, event planning, marketing at bridal shows in the district.

●Increased store sales by 60%. Achieved every store bonus, largely increased wedding group registrations. Often top store in district.

August 2009- May 2010 Ram Page- Angelo State University, San Angelo, TX

Features Editor

Brainstormed story ideas, set up and conducted interviews, wrote stories, edited stories. Attended meetings.

●Promoted to Copy Editor position where I edited all stories and made suggestions for improvements. Helped the paper achieve several awards.

March 2007-Feb. 2010 Better Business Bureau - San Angelo, Texas

Ad Space Sales Representative

Called and visited businesses. Sold ad space for the monthly newsletter, monthly webpage and two yearly magazines. Met sales goals. Networked. Kept records. Collected business cards or ads to be used. Collected payments for ads. Attended office meetings.

● Exceeded sales goals and had an increased goal each year.

August 2004 - July 2008 Hibbett Sporting Goods - San Angelo, Texas

Store Manager

Managed store operations, sales, customer service, office work, hired and trained employees, conducted payroll, bookkeeping, merchandising, held meetings, conducted inventory control.

●Maintained a staff of 8-10. Won sales contests, received manager training at corporate, hired and trained employees to manage other Hibbett stores.

Education

Brady High School-Brady, Texas

Diploma

Angelo State University - San Angelo, Texas

Bachelor of Arts Degree

Major: Communications

Specialization: Corporate Training

Minor: Journalism

Additional Skills

management● event planning● copy editing● sales● public relations ●inventory● interviewing and hiring● reception● data entry● filing ●money handling● retail● customer service● public presentations● PowerPoint

Organizations

Non-Traditional Student Organization-ASU

●Public Relations Officer-In charge of publicity and marketing for the organization, volunteer at Daily Bread Soup Kitchen on Saturdays, volunteer in campus activities.

References

Judy Busocker Cathy Johnson Glenna Friedrich

Al’s Formal Wear ASU Professor/Ram Page Advisor Better Business Bureau

1-817-***-**** 325-***-**** Ext: 360 325-***-****

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