Customer Service Sales

T I M L A N D R Y

***-*** ********** **. *, London, ON N6K4K4

Phone: 519-***-**** or ********.**@*****.***

Objective To obtain a full time position in Client Relations

QUALIFICATIONS

• Over three years of Sales & Customer Service Experience

• Over two years of Call Centre experience in French Que

• Fully bilingual in English & French

• Great at multi tasking in a fast paced environment

• Enthusiastic, outgoing, adapt quickly to new situations

• Excellent written, oral and communication skills

RELATED EXPERIENCE

Bradford Exchange London, ON 2009 to 2011

Client Service Representative (Bilingual)

Demonstrate superior communication skills and total commitment to outstanding customer service in a CEI measured environment

Exhibit creativity and flexibility in solving customer problems

Promote products through product introduction, based on clients wants or needs

Provide pricing, availability, and delivery information within established guidelines

Maintained an overall

Mentor & shadow new team members

Sport Mart, London, ON 2008 to 2009

Sales Associate

• Customer Service Representative

• Introduce all types of sport related products with thorough knowledge

• Suggestive selling in order to meet sales objectives

• Responsible for handling of all sales transactions including cash, debit & credit cards

Big Bee Convenience, London, ON 2008

Front Counter Clerk

• First & only Resolution for all Customer Service needs

• Process cash & credit transactions

• Opening & closing of store

• Processed and logged monthly payment checks for the accounting department

OTHER EXPERIENCE

Cardinal Fine Cabinetry London, ON July 2011-February2012

Apprentice Cabinetmaker

• Registered Apprentice – 1st Year

• Operate various woodworking tools and machinery (Table Saws, Miter Saws, Automated panel saws, pneumatic power tools…)

• Perform various tasks related to Cabinetmaking

• Assemble Cabinets, Install back panels

Natural Turf & Grass London, ON April 2011-June 2011

Landscape Maintenance – Laborer

• Performed various tasks related to Landscaping

• Operated necessary equipment(Gas powered cut-offs, Mowers, Week trimmers)

• Worked extended hours on a weekly basis

EDUCATION

OSSD École Secondaire Monseigneur Bruyère, London London, ON 2008

Volunteer Work:

Pain Court, Chatham, ON Camp Counselor (2006)

Notre Dame de la Rouge, Montréal, QU Camp Counselor (2006)

Muskoka Woods, Muskoka ON Camp Counselor (2006)

Deborah McDonald Catering, London, ON Career (2003)

References upon request

Contact this candidate