Director/Organizational Effectiveness
Resume:
Dennis Yates
*** *** **** ******* **** ~ Strafford, New Hampshire 03884
**********@*****.***
Senior Director Organizational Development
QUALIFICATIONS PROFILE
Seasoned, highly analytical, and versatile professional, with broad-based background in developing, planning, and implementing strategic and operational initiatives that improve
and maximize organizational, team, and individual potential. Exemplify efficient time and budget management, interpersonal relations, and leadership capacity to accomplish both
self-directed and organizational goals. Demonstrate unparalleled abilities in conceptualizing and executing innovative solutions that enhance performance. Thrive in overcoming
challenges; possess an outstanding track record of success in solving major operational problems through innovative and systematic application of problem solving processes.
Exhibit strong capability to deliver and perform human resources, management, and supervisory duties. Extremely capable to multitask in fiercely competitive and fast-paced
environment while managing interchanging priorities. Currently possess a Top Secret Clearance. Retired USAF veteran.
AREAS OF EXPERTISE
- Operations Management
- Staff Development
- Program/Project Management
- Productivity and Performance Management
- Leadership and Team Building
- Policies and Regulation Development
- Risk Management
- Public Speaking
- Organizational Change Agent
- Meeting Management and Facilitation
- Conflict Resolution
- Leadership Development and Training
RELEVANT EXPERIENCE
JACOBS TECHNOLOGY ~ Lexington, MA
Supervisor/Senior Acquisition Logistician Mar 2008–Present
Spearhead a defense contractor team of 10 engineering and technical professionals supporting a $2.3B modification to the AWACS E-3G aircraft. Team up with the client
organization in identifying and providing manpower requirements, developing job descriptions, and coordinating with the Business Office to conduct the recruitment, screening,
interview, references check, and documentation of selection. Facilitate orientation and social affairs for new employees. Delegate duties and discuss performance expectations
and standards, and demonstrate how the successful performance of those duties will be measured. Provide assistance to employees in assessing and resolving various concerns and
complaints.
Career Highlights:
- Earned distinction and received “Exceeds” monthly customer satisfaction rating from client organization in 12 consecutive months
- Yielded approximately $10M in savings and cost avoidance for the client
- Developed 33% in new business from the client during the first year as the task order leader
- Developed innovative solutions to complex supply chain and software development challenges
- Fulfilled expanded responsibility and leadership for the Supply Chain Management Working Group
- Finalized assigned Life Cycle Sustainment Plan (LCSP) sections leading to the on-time completion of the program’s overall LCSP
- Introduced a draft sustainment Memorandum of Agreement (MOA) outlining program acquisition strategy, deliverables, product support strategy, and roles and
responsibilities for program stakeholders
- Rendered hands-on support to the development of a spares shortage decision tree to mitigate potential supply support risk
- Engaged in various full-rate production contract requirements development meetings
Program Manager, L-3 Communications Mar 2006–Apr 2008
Led and managed the United States Special Operations Command (USSOCOM) Unique Identification implementation program. Developed the IUID program strategy and generated
corresponding action plans to support the implementation of the UID program across multiple, disparate functional locations. Conducted training and designed presentations for
senior leaders and functional area representatives on Unique Identification (UID) program mandates from Under Secretary of Defense, Acquisition, Technology, and Logistics
(USD/AT&L). Identified and advocated for required program resources. Tracked implementation progress and provided periodic status updates to senior leadership.
Career Highlights:
- Successfully attained 100% accountability of all USSOCOM programs subject to UID program
- Constructed and implemented all required program UID implementation plans, resulting in approximately 65 individuals plans
- Established and lead the USSOCOM UID Working Group
- Met all required program implementation milestones
- Generated and published the USSOCOM policy and directive for the Unique Identification program
LIBERTY MUTUAL INSURANCE GROUP ~ Portsmouth, NH
IT Project Manager Feb 2005–Mar 2006
Supervised full spectrum of the software development life cycle for family of applications with Personnel Market. Secured and compiled software development requirements and
scheduled software engineering, testing, and deployment functions. Implemented process engineering for the Personal Market Information Systems Quality Assurance function.
Executed Publication Management for Personal Market. Served as the SQA Compliance Manager for Personal Market.
Career Highlights:
- Provided oversight in designing and maintaining quality assurance functional websites
- Ensured 100% on-time delivery of assigned software applications
- Initiated and executed an automated software release scheduling tool utilizing Microsoft Excel
- Thoroughly researched and developed appropriate policy and procedures for the publication management function
United States Air Force and New Hampshire Air National Guard ~ Newington, NH
Logistics Planner Mar 1994–Feb 2005
Planned, executed, and managed the deployment of military personnel and equipment in support of National Operation(s): Noble Eagle, Southern Watch, Northern Watch, and Enduring
Freedom. Created and executed policies and procedures to support the NH Air National Guard Deployment Process. Solved complex deployment processing problems and provided firm
and decisive direction to personnel and cargo processing teams.
Career Highlights:
- Directed cross-functional project team in developing and implementing the arrival and employment of multiple federal and state agencies involved in a National Weapon of
Mass Destruction exercise
- Leveraged project management methodology to efficiently move 157ARW forces to Forward Operating Locations(FOL) internationally within time constraints and as per
stringent Higher Headquarters requirements
- Displayed unsurpassed leadership to the project team to enhance the 157ARW Deployment Organization, Deployment Facilities, and Deployment Processes, guaranteeing
enhanced capabilities and effectiveness
- Fulfilled the roles as the First Enlisted Chairman of the Logistics Plans Advisory Group; effectively represented 89 Air National Guard units across the US on matters
affecting policies, procedures, and processes associated with the logistics plans career field at HQ level
EARLIER CAREER
United States Air Force and New Hampshire Air National Guard ~ Newington, NH
Total Quality Management Advisor
Snap-On Tools Corporation ~ Caribou, ME
Industrial Sales Representative
United States Air Force ~ Various Locations
Inventory Management Technician
EDUCATION AND CREDENTIALS
Doctor of Management (DM), Organizational Leadership – All But Dissertation (ABD): Jun 2012
University Of Phoenix, On-Line Campus
Master of Business Administration ~ University of New Hampshire, Durham, NH
Bachelor of Science in Business, with Emphasis in Accounting ~ Southern New Hampshire University, Nashua, NH
Associate’s Degree in Accounting ~ Clark County Community College, Las Vegas, NV
Associate’s Degree in Inventory Management ~ Community College of the Air Force, Portsmouth, NH
CERTIFIED MYERS-BRIGGS TYPE INDICATOR (MBTI) PRACTITIONER
MASTER CERTIFICATE IN APPLIED PROJECT MANAGEMENT
PROFESSIONAL DEVELOPMENT
Project Management Professional Prep Course
Essentials of Project Management
Mastering Project Management
Inventory Management and Logistics Planning, Level(s) 3, 5, and 7
Total Quality Management
Meeting Facilitation
ACQ 101: Fundamentals of Systems Acquisition Management
LOG 101: Acquisition Logistics Fundamentals
ACQ 201A: Intermediate Systems Acquisition Course
ACQ 201B: Intermediate Systems Acquisition Course
LOG 102: Fundamentals of System Sustainment Management
LOG 201A: Intermediate Acquisition Logistics
IT as a Service Organization, Ouellette and Associates
Rapid Assessment and Recovery of Troubled Projects, ESI
Managing Complex Projects
ACTIVITIES AND AFFILIATIONS
Member, Whittemore School of Business and Economics (WSBE) Advisory Board, University of New Hampshire
Member, Project Management Institute, New Hampshire Chapter
Chairman, Air National Guard Logistics Plans Advisory Group
AWARDS AND HONORS
AF Meritorious Service Ribbon (2) ~ AF Commendation Ribbon ~ AF Achievement Medal
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