To use the unique academic skills and talents I have come to develop
To continue to establish and further my professional career
To gain valuable experience in the legal field, specifically in the are of immigration law
Brown Mackie College San Antonio, TX
Associate of Arts, Paralegal Studies expected Nov., 2012
University of the Incarnate Word San Antonio, TX
Bachelor of Arts, Spanish, minor in International Studies May, 2009 (magna cum laude)
Familiar and proficient with Windows XP, Vista, and Mac OSX
Proficient with all Microsoft Office and Apple iWork applications
75 wpm type speed
Fluent in Spanish
High-level proficiency in French
Moderate proficiency in Arabic (Modern Standard)
Collector, Linebarger Goggan Blair & Sampson, LLP, San Antonio, TX Sept. 2010-present
Worked in phone bank of multi-state law firm that handled fees and fines collections.
Answered inbound calls and verified debtor information to ensure that it was accurate and up-to-date.
Provided information about payment options and set up payment plans according to client specifications.
Responsible for overcoming debtor objections and obtaining and negotiating promised payments.
Placed outbound calls to follow-up with debtors that were previously contacted about fulfilling payment obligations
Logistics Associate, Old Navy, San Antonio, TX May 2010-Nov.2011
Processed incoming shipments of new product and replenishment
Helped to maintain general upkeep and cleanliness of the store
Functioned as a bilingual sales associate responsible for offering superior customer service, informing customers of promotions and seasonal offers
Activities and Achievements
Member of Alpha Chi and Kappa Gamma Pi honor societies
Worked as a homework tutor at Roosevelt High School, San Antonio, TX (2008-09)
Active member of First Unitarian Universalist Church, San Antonio, TX
1st Tenor, UIW Chorale (2006-2010)
2nd Tenor, Alamo City Men’s Chorale (2007-2009)