Admin & HR

NAZIA SHAIKH

SUMMARY:

Post graduation Diploma in HR management From NMIMS – Mumbai

Post graduate Diploma in Analytical Chemistry from K.C College Churchgate (Maharashtra State Board )

Bachelor of Science in Chemistry from Mumbai University, India.

Excellent Communication and Presentation Skills

Good Experience in training team member’s to get adapt to new technologies

Good at managing resources

December 2005 – Till date: Euronet Services India Pvt. Ltd.

Experience Summary

December 2005 – till date

Project Title: Asst. Manager Administration.

Site Euronet Services India Pvt. Ltd. - Mumbai

Team Size: 12

Description:

Operational HR and General Admin experience in challenging environments. Previous experience of handling the entire office single handedly. Flair for languages.

Professional Details

Euronet Services Worldwide

Euronet Services, a subsidiary of Euronet Worldwide Inc, is a global provider of technology solutions and services to financial institutions. Euronet provides ATM Switching Solutions, Mobile banking, and many other value added services to financial institutions and their customers

Role Description:

Asst Manager Administration

Organizing & setting up new office : Have done complete coordination during office shifting and ensuring it’s done smoothly and completed in the given time frame.

Day to Day Admin activity:

- Putting the systems and processes in place

- Finalised Corporate rates with hotels nationwide

- Finalised rates with various vendors, pertaining to stationary, travel agents, housekeeping, EPABX systems, Xerox, courier and other office utilities.

- Coordinate & Negotiate with various vendors for service, AMCs and issues/problems related to them

- Getting new vendors on board.

- To issue office circulars as and when required

- Setting up office canteen and maintaining them.

- Identifying & implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.

- Motivating, empowering, developing and, as appropriate, recognizing & rewarding individuals’ and teams’ achievements.

- Conducting Fire drill for office under the supervision of trained fire martial’s.

- Working on cost cutting programs.

- Handling audits ( ISO and other bank audits)

Foreign travels

- Liaison with the Consulates & Euronet offices World-wide for the Visa & Travel document formalities for Project Managers, Operations, Sales staff & other Executives traveling

- Looking into visa arrangements for travelers, arranging invitation letters and other visa processing formalities for Indian and International visitors

- Liaison with the Travel Agents for Domestic & International Air-tickets

- Coordinating Hotel bookings (Domestic and International)

- Handling group bookings domestic and International.

- Arranging office picnics every year for staff and incorporating various team building events.

- Handling events in the organizations.

Back office Sales

- Extending help to sales and technical staff in preparing technical proposals & presentations

- Follow – up with customers on daily basis

Seminars & Conferences

- Successfully organised & co-coordinated for various seminar’s and customer’s meeting.

Human Resources

- Initiating HR team in the office

- Maintaining profiles of the staff and contractual personnel

- Upgrading the skill-sets database as and when applicable

- Formulating the HR Policies like Travel Policy, Dress code, leave policy etc

- Allocation of assets new employee.

- Working on employee discipline and employee engagement activities.

- Recruiting people which include headcount approval, job posting, interviewing, selection, and on-boarding activities.

- Joining formality for new employees.

- Maintaining training calendar and coordinating for Trainings

- Preparation for various MIS reports on training and interview showing cost savings.

March 2004 – December 2005 : Wipro Infotech

Experience Summary

March 2004 – December 2005

Project Title: Team Leader – Customer support Engineer

Site Wipro Infotech

Client site Euronet Services India Pvt. Ltd.

Team Size: 20

Professional Details:

Working as Team Leader for ATM Helpdesk in challenging environment. Ability to work under pressure with little supervision. Strong organizational and Coordination skills and ability to get things done.

Job Profile:

- Monitoring of ATM’s and coordination with Vendor’s ( Comsat, HECL, Netsol, Reliance) for ATM related issues of all the Euronet Customer’s i.e. IDBI Bank, CITI Bank, Standard Charted Bank, Development Credit Bank, Lord Krishna Bank, Centurian Bank, Dhanlakshmi Bank (24 X7).

- Monitoring the health of As400 & Electra Servers, Nodes, Modules, Links, ATM, Mobiles and Shared Network transaction.

- ATM Card management for Dhanlakshmi Bank & Lord Krishna Bank.

- Promptly initiate corrective action’s to maintain maximum possible uptime.

- Team management & coordination among three sites handled by Wipro.

- Daily Report generation

- Preventive as well corrective action for maximum uptime of ATM’s.

Project’s handled:

- CITI Bank – Successfully changing the card reader for the ATM (From Dip card to Dash card reader.

- IDBI Bank – Successfully handling implementation of online ticketing project at ATM side.

- IDBI Bank - Successful Coordination for new ATM implementation.

Achievements:

- Awarded Top Performance award as Helpdesk coordinator for Coordination between bank’s and vendors.

- Successfully Coordinated the entire takeover of the site from previous vendor with minimum hassle .In this process also succeeded in taking smooth handover and maintaining good relation with previous staff.

- Successfully trained the team member’s in monitoring tool’s and report generation.

May 2003 – February 2004: Ana Laboratory

Experience Summary

May 2003 – February 2004

Project Title: Quality control Chemist

Site Ana Laboratory

Team Size: 10

Job Profile:-

- Work experience in Chemical and Ayurvedic department

- Testing and checking of various Raw materials’s used in the preparation of drugs.

- Testing of finished product (like tablets, capsules, Syrups) with the help of various modern techniques and instrument’s like HPLC, GC.

- Testing of various Ayurvedic products’s used in preparation of ayurvedic medicines.

- Preparation of various standard solution’s used in the analytical process.

- Report generation.

- Handling both internal as well as external audit’s very effectively and smoothly.

- Work experience of 1 month in microbiological department.

1) Sterilization process

2) Testing of finished product’s ( medicinal Syrup’s, tablet’s, ointment’s )

3) Testing of Cosmetic’s ( like Talcum powder & cream’s)

4) Preparation of nutrient’s required for incubation process.

5) Comparison of the sample chart’s with the standard and making report’s

January 2003 – May 2003: NIIT

Experience Summary

January 2003 – May 2003

Project Title: Faculty

Site NIIT – Andheri (E)

Job Profile:

- Teaching compute basics (Microsoft Excel, Microsoft word, Microsoft PowerPoint, Internet, SQL 7.0 (1st level) & C++.

- Conducting machine room session’s for students.

Other activities

- Supervised the summer seminars especially for children organized by the institute.

Personal Detail’s:

Date of Birth - 27th April 1981

: 91 - 982*******

Status – Married.

Educational Qualifications:

Post graduation diploma in Human Resource Management 70%

Post Graduation Diploma in Analytical chemistry 70.89%

DNIIT 72%

B.Sc (Chemistry) 56.37%

H.Sc (science) 48%

SSC 64.93%

Personal Attributes:

Enthusiastic, hardworking, keen and quick to learn. Like working with people. Is of friendly nature and an extrovert. Practical problem solver who responds well to challenge. Willing to acquire new skills.

Contact this candidate