Customer Service Assistant
Resume:
CHERISE BELL
Elkins Park, PA *9027
Email: ******@***.***
OBJECTIVE
Energetic, creative, recent college graduate seeks Marketing, Business or Public Relations position in a dynamic, established company.
EDUCATION
Chestnut Hill College, Philadelphia, PA 2007- 2011
B.S. Marketing CGPA 3.3
The Washington Center Internship and Academic Seminars Summer, 2010
• Ideas to Actions: The Anatomy of Entrepreneur
Cardinal Dougherty High School, Philadelphia, PA 2004 - 2007
WORK EXPERIENCE
Server-Chartwell’s Catering Philadelphia, PA 2010-Present
• Escorted customers to their tables
• Received orders of the customers
• Served food and beverages to customers
• Prepared room and tables for events
• Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.
• Provided excellent and courteous service
Resident Assistant- Chestnut Hill College-Office of Residence Life, Philadelphia, PA 2008- 2011
• Supervision and monitoring of an entire floor of college students
• Orienting and advising students about campus policies and resources
• Completing work orders and following up to verify completion
• Planning and coordinating and meeting and events
• Attendance and participation in Resident Assistance meetings
• Completion of reports for rules violations
• Inspection of student rooms to ensure compliance with University rules
• Provided brief counseling and information and referral to residents
• Event Planning
Definitely Different, Intern Rockville, MD Summer, 2010
• Researched, designed and implemented an internet website for company.
• Expanded company’s internet profile through the development of Facebook and MySpace pages
• Researched and created marketing promotions and advertising
• Brainstormed new ideas to help market the company
• Participated in The Washington Center Internship Program
• Completed the academic course requirement (entrepreneurship) and Leadership Forum
The Department of Veterans Philadelphia PA Summer, 2009
Affairs, Temporary Claim Assistant
• Maintenance of filing system
• Data Entry
• Photocopying, scanning and faxing
• Researching and helping to determine veterans eligibility
• Correspondence with veterans pertaining to their benefits
• Participated in the Federal Government's Student Career Experience Program (SCEP)
Moore Insurance Group, Intern Abington, PA Summer, 2009
• Taking and distributing messages
• Answering phones and providing excellent customer service
• Maintaining filing system
• Photocopying, scanning and faxing
• Preparing outgoing mail
EXTRACURRICULAR ACTIVITIES
Volunteer at a fundraiser for Pulmonary Fibrosis (2010)
Volunteer at Adoptions Together (2010)
Volunteer at Randolph Hill Nursing Center and Adult Care (2010)
Volunteer at Project H.O.M.E. (2007- 2008)
Chestnut Hill Lacrosse Team (2007-2010)
Chestnut Hill Volleyball Team (2007-2009)
Chestnut Hill Gospel Choir (2007- 2009)
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