Teresa Escoto
*** ******* **. *** *******, CA *1776
E-mail ~ **********@*****.*** Phone ~ 858-***-****
SUMMARY
Employment Program Representative and Trainer experienced in computer based and classroom instruction for all levels of employees. Experienced in creating reports using data management and monitoring systems such as PeopleSoft. Utilizes viable verbal, electronic or paper assessments to create or modify curriculum. Develops training modules for policies for both private and public sector. Trains new software and products for corporate managers. Utilizes the current technological training materials including audio/visual techniques and software. Independent and self-motivated professional with excellent research, technological and writing skills. Effective communicator with polished verbal, presentation and interpersonal skills. Recipient of professional speaking awards.
• Protools and Final Cut Pro Audio Software
• SmartBoard ™ Technology Trained
• Divisional Champion Toastmasters 2006
• Advanced MS Office, Access, Project and Visio
PROFESSIONAL EXPERIENCE
Employment Development Department, El Monte, CA May 2009 – Current
Employment Program Representative
• Outstation Trainer – trains new and current employees in policies and procedures. Creates and reviews training material. Reviews trainees for performance evaluations.
• Trains and utilizes Power Point, Word, Excel and Access at an expert level in order to facilitate training and job related issues.
• Conducts workshops and interviews for clients and employers
• Assists customers who are unable to use self-service equipment/programs.
• Contacts employers to identify and list available jobs
• Creates reports based on current labor market information for Congressional and State use
• Provides information or acts as liaison to customers with questions pertaining to other EDD programs.
• Serves on workgroups for the implementation of new processes, updated policy or staff development
• Conducts analysis regarding program effectiveness, utilizes Excel and Access to create forms and reports for government programs
LACERA, Pasadena, CA July 2008 – December 2009
Human Resources Assistant
Administrates employee rewards programs and assists in handling paperwork regarding Worker’s Compensation claims.
• Excel based reports, formulas and graphs
• Trains additional employees to utilize current HR systems
• Prepares packets regarding Worker’s Compensation claims for employees
• Manages Rideshare database and recommends changes and updates to Systems
• Experienced in reporting Worker’s Compensation claims and obtaining necessary paperwork from injured employees within 24 hours of incident
• Communicates company wide regarding employee rewards and other HR related information, including Worker’s Compensation
• Proofreading, editing of various reports and memos for dissemination
VONS Corporation, Arcadia, CA September 2006 – April 2008
Human Resources Specialist
Facilitated communication, information dissemination and follow up with employees and managers regarding various HR issues: FMLA-CFRA / Leave of Absence program for Von's Division. Application of current policy in relationship to non union and union contractual requirements, ADA review committee, and the review of claims to EDD for various issues.
• Assisted employees with information regarding health and other benefits regarding Leaves and other issues including 401K, disability insurance, vacation, sick leave.
• Analyzed reports and queries from HR database (PeopleSoft), reviewed EDD claims for unemployment and FMLA claims for processsing
• Developed presentations and conducted training for 300+ stores and various corporate departments and managers
• Worked in conjunction with Labor Relations regarding employee claims (union and non union)
• Delegated and supervised assignments for interns and administrative personnel. Wrote appraisals for interns.
• Used Microsoft Access in conjunction with PeopleSoft to keep comprehensive records for employees on leave, along with system for notification of leave extensions, and maximum time left.
• Familiar with the administration and proper reporting of EEO-1 filing (requirements, deadline and form)
• Member of ADA Diversity Review Committee
Vons Corporation, Arcadia, CA February 2005 - August 2006
Assignment from Olympic Staffing, Arcadia, CA
Executive Assistant to Maintenance Manager
Performed daily administrative tasks involving the operation of 300+ stores in Southern California.
• Created work orders and managed log for department
• Obtained quotes from contractors and followed up on installations
• Handled time sensitive city planning and requirements
• Coordinated monthly billing of contractors and credits
EDUCATION
AA Degree, Phoenix College, Phoenix, AZ.
Cal Poly San Luis Obispo, Teacher Training Program
Bachelor of Arts English/Business Minor
Cal State Los Angeles, Los Angeles, CA Graduation December, 2011
Applicable Coursework: Management and Organizational Behavior, Labor Relations, Strategic Human Resources Management, Business / Technical Writing