Customer Service Data Entry
Resume:
Rocio Santollo
Ennis, Tx. *****
*****.********@*****.***
QUALIFICATIONS SUMMARY
Professional experienced working in fast-paced environments demonstrating strong communication and organizational skills. Capabilities include:
• Fluent in Spanish
• Over 8 years of customer service
• Data entry and proficient with Ms Word 2003/07
• Handle busy phone lines and scheduling appointments
• Faxing/ scanning/ copying
PROFESSIONAL EXPERIENCE
Administration
• Assisted with general accounting functions to provide customers with the best helped for their personal and business account needs. Routine transactions include handling deposits, withdrawals, transfers and bill payments.
• Computer literacy skills in Microsoft Office (Outlook, Excel and Power Point)
• Performed administrative and clerical procedures for banks and offices
Marketing
• Coordinate and promote assistive programs for customers, organizations, and clients.
Customer Service
• Responsible for calling customers to remind of their appointments. And organizing office activities.
• Hard work ethic and great sense of responsibility
• Over 2 years of experience in medical office, responsible for keeping, updating and maintaining records. Getting all the appropriate information from both patients and doctors.
• Ability to communicate effectively, both verbally and in writing.
EDUCATION
Bachelor in Business May 2015
University of North Texas Denton, Tx
Associates in Business May 2012
Navarro College Waxahachie, Tx
Cosmetology Operator License April 1999
EMPLOYMENT HISTORY
Bank Teller November 2010- Present
First State Bank Ennis, Tx.
Hairstylist October 2009- Present
Salon 207 Ennis, Tx.
Bank Teller July 2007- August 2008
Commercial State Bank Wilmer, Tx.
Art Director 3 May 2004- May 2006
Toni & Guy Hairdressing Dallas, Tx.
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