William W. Lyles Jr.
Charlotte, NC. 28210
*****************@*****.***
Summary of Qualifications:
Having almost 20 years of retail experience, I have been fortunate enough to have seen many demographics of different cities and company ideals. Having success in each position, from shoe salesman to District Manager, I feel I have proven a great sense of diversification and sales knowledge to lead any team to a successful and sales driven environment. Success has come on various levels of volume, ranging from $1.5 million, where we had consistent increases of over 100% to previous sales, to my San Diego district leading the company in percentage sales to last year with a 98% increase. Two stores even posted a remarkable 150% plus achievement. Through strong goals, team commitment, and consistent feedback from the teams, I have helped create highly motivated sales environments that become passionate for both the employee and the customer.
Work Experience:
Dec. 2004- current Lowe’s Home Improvement
Kitchen Project Manager
* Coordinate in-home sales schedules to introduce our program to the customer, while assessing their needs and completing an accurate comprehensive measure.
* Manage the design process, in coordination with meeting with various installers to better accomplish the customer’s individual goals for a timely and exceedingly strong project.
* Self-initiate schedules of designers, customers, installers and outside contractors to symbolize a professional one-stop shop experience for all customers, while acting as a problem solver when a situation arises.
Aug. 2002- Jan. 2004 Just Sports USA
District Manager San Diego, Ca./ Richmond, Va.
* Managed my first ever district, that resulted in double digit gains across the board, while maintaining profit and payroll within company standard.
* Lead that San Diego district to a proud 98% increase over previous year sales through focus, teamwork and product placement/ allocation for that market trend.
Sept. 1998- Mar. 2002 Old Navy Clothing Company
Merchandise Manager
* Responsible for driving sales in a specific category through merchandising standards and report analysis, while maintaining team focus on excellent customer service.
Feb. 1997- Aug. 1998 Eddie Bauer Outfitters
Assistant Store Manager
* Focused on maintaining a high level of energetic teamwork in the flagship environment while staying flexible to the ever changing test environment for new company programs. Managed almost 50 employees in a two level flagship toward accurate inventories and audits, increased sales gains & promoted passionate teamwork.
Sept. 1991- Jan. 1997 Foot Locker
Store Manager
* Was recognized as the Rookie Manager of the Year for increased sales over previous year, increase in overall volume by 69%, increase in accessory gains to almost 20% over the benchmark, as well as trained two assistant managers to become MITs in my only year as store manager with Foot Locker.