Amber Cook
Philadelphia, PA 19120
*****.******@*****.***
Career Focus:
Home Health Aide
Objective:
Looking to secure a position within a healthcare facility where education, training and previous work experience can lend itself to the ongoing success of the practice and professional growth and development
Qualifications
• Professional telephone etiquette, customer services skills
• Excellent oral and written communications skills
• Motivated, gives specific attention to detail, organized and focused
• Excellent interpersonal skills, works well alone or with diverse populations
Related Skill and Training:
• Home Health Aide Certification
• First Aide and CPR Certified
• Type (35 wpm), Microsoft Office, Word and Excel
• Practice management software (Medical Manager / Medisoft)
• ICD-9/CPT coding, knowledge of HIPPA policies and procedures
• Filing / faxing / photocopying, patient charting
• Medical and dental terminology, Dental Administration, insurance claim processing
• Phlebotomist Training & Certification
Education:
• Abo Heaven Philadelphia Pa
• Medical Office Assistant Program, Thompson Institute, Philadelphia, PA, 04/2008-Present
• Phlebotomist Training & Certification Carroll County Community College, Carroll County, MD, 04/2006
• G.E.D. Westminster Adult Center Westminster, Md
Experience:
06/2010 - 09/2010, Front Desk Receptionist
Dr. Mehta Shobha Md, Philadelphia, PA
• Answered multi-line phone system
• Scheduled and confirmed appointments
• Greeted patients upon arrival, patient registration
• Retrieved patient files, created new patient charts
03/2007- 01/2008, Pro-Staff (American Red Cross), Philadelphia, PA
Tele-recruiter
• Called former donors for donations to the American Red Cross
• Recruited blood donators for blood banks
• Assisted during fund raisers, worked with promotes at the American Red Cross Association
• Phlebotomist at blood drive