Christine W. Foster
SUMMARY OF QUALIFICATIONS
• Excels in sales, sales training, and presentation skills.
• Ability to establish critical business relationships with new and existing clients.
• Excellent financial and analysis skills.
• Ability to self-source leads and to create profitable business relationships with referral partners.
• Exceptional verbal and written communication skills with the ability to sell products and programs to a wide array of clientele.
• First class customer service coupled with extensive commercial lending and mortgage experience, including SBA and Niche Real Estate Lending.
• Management experience.
• Extensive marketing expertise and intimate Houston market knowledge
• Working knowledge of MS Word, MS Excel, MS PowerPoint, Lotus Notes, ACT!, Sugar CRM and Outlook
PROFESSIONAL WORK HISTORY
2008 – Present WELLS FARGO BANK, Houston, Tx
Market Development Consultant III (TX, LA, MS, MO, KS, OK, AR Territory)
Lead wholesale and retail teams to originate loans for delivery to the Business Real Estate Financing Division. Trained, educated and supported 325+ retail mortgage originators within Wells Fargo Retail Division. I provided product information, lead generation techniques and marketing support for all retail originators in 7 states through web conferences and live workshops. I also participated in management strategies for implementation of commercial product sales through Wells Fargo mortgage originators. I supported residential wholesale teams, including 18 wholesale residential reps in the sales and marketing of the commercial real estate product to their brokers. Certified to conduct live certification classes and proctored the weekly national training conference call. Project lead in marketing tools and support program for retail originators. Completed 2008 at 104% of goal and currently funding at 114% of goal for 2009.
2005-2008 INTERBAY FUNDING, Houston, Tx
Business Development Manager II / Trainer (Southern Texas Territory, and Louisiana)
Create business partnerships through the sales and marketing of lead generation services and education for small commercial mortgages. Duties include both live and written training seminars performed for Houston mortgage brokers, marketing of lead generation training and services, and management of established brokers to encourage growth and partnership. Prioritize over 1800 broker accounts to develop the strong brokers into consistently profitable accounts closing real estate backed commercial mortgages. Develop and maintain extensive referral network of local banks and lending institutions to create business partnership as loan program offered is niche. Manage BDM I activities, both daily and weekly personally. Develop sales force within current territory, to now include a total of 4 Sales Representatives in two states. Currently at 100% of goal and consistently ranked in the top 10 among my peers internationally and consistently in the Top 3 in my district. I increased territory production by 157% in the first year.
2004 – 2005 GULF COAST MORTGAGE, Houston, TX
Owner
Owned and operated mortgage processing center, managing two people. Negotiate contract processing terms with broker and loan officers in the Houston / Clear Lake Area. Create marketing strategies and implement procedures for responsive customer service and performance. Quality control of documentation, pre-qualification of borrowers through multiple sources, submission of loan application, management of conditions and supervise funding for all loans in pipeline. We have a processing capacity of 30 loans per month through regular introduction of new business. Managing and controlling accounts payable, accounts receivable and all expenses.
2001 – 2004 COUNTRYWIDE HOME LOANS, Houston, Tx
Wholesale Account Executive – Prime Lending
Responsible for generation of loan volume through sales calls to retail brokerage outlets. I managed an average pipeline volume of $36 million. Top producer in the branch 4 times total over three year period. I ranked in the top 3 executives consistently. Account list of over 60 brokers throughout the Houston area. I was responsible for website and product training. I provided bi-weekly training sessions for brokers, as well as 5 regular scheduled presentations per week. Creation of marketing materials for distribution, as well as produced sales presentations for large broker shows.
1999-2001 THE CIT GROUP, Houston, Texas
Branch Manager / Operations Manager
Responsibilities included management of processing staff of six. Daily tasks incorporated time management for smooth pipeline flow and consistent underwriting turn times. Underwriting approval authority and management level clearances for reviewing HUDs, ordering wires, hiring of staff and salary compensation. Author and creator of the processing procedures for the national training center for CIT. Our branch selected as model branch for all processes, including the one created by me personally.
1995-1999 THE MONEY STORE / FIRST UNION BANK, Houston, Tx
Commercial Loan Officer (Southwest United States Territory)
I was responsible for the acquisition of leads through networking with the commercial brokerage industry, as well as retail avenues to generate funded commercial real estate loans, focusing on Income Producing Properties. I was accountable for the accuracy of the application and the processing of a quality loan package. Reported loan summary and presented large volume commercial loan packages to loan committee with an average loan amount of $4 million. Identified in-house referrals for SBA and other products.
EDUCATION
1994 STEPHEN F. AUSTIN STATE UNIVERSITY, Nacogdoches, Tx
Professional Profile and Recommendations available online at www.linkedin.com