RANDALL VERNON

**** ***** ****** , ***** ****, North Carolina 27045, USA

336-***-****

OBJECTIVE: To obtain a Full-time position in Quality, Laboratory, Manufacturing, Sales, Customer Service.

EXPERIENCE:

Douglas Battery Manufacturing Company, Winston-Salem, North Carolina, USA

2007-2009 - Process/Project Engineer

Managed special projects. Developed APQP plans or streamlined APQP process checklist for new product/process release. Worked with Sales and Manufacturing to coordinate projects. Served as Team Leader on process improvement teams. Implemented process improvements for higher production and lower scrap rates from departments. Personally responsible for scrap and material savings over $300,000 per year for the last three years of employment.

2000- 2007 Testing & Reliability

Responsible for all product testing, product ratings, blood-leads, wastewater analysis, material testing and reporting for Douglas Battery Industrial and Automotive Divisions.

Directed Nationwide Industrial Warranty Program involving Douglas Authorized Servicing Agents. Coordinated program with Customer Service, Sales and Manufacturing to provide quick response for customers. Developed database for warranty program. Issued credits and payments to agents and customers. Provided technical assistance. Kept customers happy and warranty cost low.

Experienced in QS9000, TS16949 Quality systems for automotive industry.

1991-2007 Laboratory Manager

Responsible for all test functions performed in the lab including material and product testing. Supervised Chemist, technicians, maintained equipment, wrote procedures, developed testing methods for materials and processes, performed various duties in maintaining laboratory facility. Interfaced with Customers and Product Development to verify products met requirements. Issued reports, performed evaluations, developed budgets, and recommended product ratings.

1985-1991 Quality Manager – Responsible for quality system for automotive and industrial battery divisions. Supervised staff of three inspectors, three Quality Auditors and two Quality Engineers. Reported directly to VP- Quality.

Developed auditing plans to verify quality objectives were being met. Worked on the floor with manufacturing personnel to improve and troubleshoot problem areas in manufacturing. Areas involved polypropylene heat sealing equipment and processes, lead spot welding, plate pasting, grid casting. Able to work with MFG and Engineering to lead teams to correct problems with products. Performed vendor audits. Set-up receiving inspection program for all purchased materials. Implemented SPC studies on key processes. Worked with Engineering, Sales and Manufacturing to be an approved supplier for BMW. Set up MSHA approval program for mine batteries according to CFR part 18.

1981-1985 Laboratory Manager - Responsible for all test functions performed in the lab including material and product testing. Supervised technicians, maintained equipment, wrote procedures, developed testing methods for materials and processes, performed various duties in maintaining laboratory facility. Interfaced with Customers and Product Development to verify products met requirements

1979 - 1981 Laboratory Technician – Performed test on materials and manufactured products.

May 1978 - Aug 1979 Long Communications, Winston-Salem, North Carolina, USA

Installer

Installed various electronic communications equipment including: telephone systems, sound systems, closed circuit televisions systems.

EDUCATION:

May 1978

Appalachian State University, North Carolina, USA

• Bachelor of Arts; Biology

• Concentration: Chemistry

COMPUTER:

Access, Excel, Word

PROFESSIONAL MEMBERSHIPS & AFFILIATIONS: American Society For Quality – Membership

Boy Scout Troop 962 – Leader

LANGUAGES:

Spanish – Beginner

REFERENCES:

References are available upon request

Interests:

Biking, Golf, Fishing, Mission work in Honduras

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