Customer Service Sales

Patrick Donnelly

*** *. ******** **.

New Buffalo, MI 49117

269-***-****

*****************@*****.***

Professional Profile

I have over five years of experience in the sales field and I have experience in managing both on site and off site associates. I have a strong comfort and competence level with technology and have easily incorporated and adapted to new systems throughout my career.

Skills Summary

• Order processing

• Employee training & development

• Ability to travel • Process development (SOPs)

• Time management

• Excellent use of entire MS Office Suite

Professional Experience

PIAZZA PRODUCE 2007 – 2011

Customer Service Rep / Sales Consultant

• Client base of 90 accounts in Indiana, Michigan, and Illinois

• Face to face meetings with all clients on a weekly basis

• Oversite to $6.7MM in annual account sales

• Sales region doubled in size in my third year

• Increased client base by 30%

• New account generation and retention

• Establish and maintain payment schedule for new and existing clients

• Direct supervision and coordination to a team of seven delivery personnel

• Constant cutomization of routing and delivery schedules to better service all clients

CENTRAL TRANSPORT INT. 2003 – 2007

Inventory Analyst

• Organize and input inventory controls

• Train associates on use of new inventory program

• Travel to multiple facilities to install software and provide training

• $3MM inventory under management

• Improved inventory variences from 10% to <1%

• Managed a team of three associates during set-up and travel phase of project

Education

WESTERN MICHIGAN UNIVERSITY – KALAMAZOO, MI

B.S. Degree in Communication

Concentration in Psychology

References

Available upon request

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