Customer Service Sales
Resume:
PAMELA CLARK
Davison, North Carolina 28036
***.*******@*****.***
http://www.linkedin.com/pub/pamela-clark/22/16/716
BUSINESS PROFILE
Innovative, profit-oriented and performance-driven Administrative Professional with demonstrated ability to create, plan and provide timely execution of complex projects supporting corporate initiatives and strategic planning. An action person with a proven record of outstanding success. Constantly recognized for ability to lead and work within a diverse team environment. Reputation for strong work ethic, high energy level, approachability, communicativeness and constant commitment to success. Adjusts to change in the business environment by creating new and more effective ways to reach goals and objectives. Likes to accept new and different challenges, solve the difficult problems and produce the desired results.
AREAS OF EXPERTISE
• Computer Literate • Sales Development • Problem Solving
• Project Management • Customer Service • Strategic Planning
• Purchasing • Event Planning • Trade Shows
• Supply Chain • Team Development • Contract Preparation
• Communications • Marketing/Selling • Brand Recognition
ACCOMPLISHMENTS
• Administered the mobilization and archiving on server and storage devices of information for the Health Management Associations insurance department saving storage costs. (Lake Norman Regional)
• Effectively controlled purchasing costs for the $3.3 million for the Critical Care Unit and kept costs under budget. (Novant Health/Presbyterian Hospitals)
• Contributed to membership department and membership relations looking beyond immediate need maximizing effectiveness by retaining members which increased cash flow. (Providence Country Club)
• Consistently explored lower cost options in keeping within company’s strategic planning goals. (Providence Country Club)
• Provided divisional “dashboard”, a prominent display tracking key performance measures for staff awards, which helped retain personnel. (Bank of America)
• Established strong record in developing best practices for corporate support. (Bank of America)
• Identified target groups for the marketing strategies creating 70% more sales. (Kyocera/Communication Designs)
• Promoted sponsorships which presented more opportunities for products. (Communication Designs)
• Developed tracking for on-time budgeting for project goals saving 40% on equipment costs. (Novant Health)
PAMELA CLARK
RESUME, Page 2
• Researched and located new markets for tradeshows increasing sales by over 30%. (Kyocera)
PROFESSIONAL EXPERIENCE
2010-12 Lake Norman Regional Medical Center Charlotte, NC
Regional full service hospitals
Project Specialist
Documented and consolidated hospital information/reporting
2008-10 Novant Health Charlotte, NC
Hospital management group
Administrative Specialist
Handled all duties for several major functions
2006-08 Providence Country Club Charlotte, NC
Private club/golf course
Marketing/Membership Coordinator
Membership solutions, planning events and retention of members
2005-06 Bank of America Charlotte, NC
Full service international bank
Administrative Specialist
1998-05 Communications Designs Charlotte, NC
Targeting media events for clients
Marketing/Conference Planner
Owner/Manager
1994-98 Kyocera Hendersonville, NC
Global manufacturer of cutting tools, cellphones and copiers
Inside Marketing and Sales
Assisted/helped market sales/sales engineers/distributors
EDUCATION
Coastal Carolina College Conway, SC
Liberal Arts Degree, GPA 3.2
Guilford Technical Community College Jamestown, NC
Certificate in Payroll, GPA 4.0
COMPUTER SKILLS
Word, Excel, Outlook, Access, Publisher 98, Page Maker 6.0, SAP
Attainia Capital Sourcing, Lawson, Express, Share Point, Jonas Database, Concur,
VP Spend Manager, I Order, Project Tracking Software, Lotus Notes,AS400, QuickBooks, Video Conferencing, Internet, Net Meeting, ADP/Payroll, Windows 7, Social Media, Accounting, Marketing Databases, E-Marketing Tools, Customer Service/Billing, Apple I-Pad, IBM Networks.
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