Supply Chain Specialist
Resume:
CHRISTOPHER W. SIEBEN
SHARPSBURG, GA
********@*****.***
HTTP://WWW.LINKEDIN.COM/PUB/CHRIS-SIEBEN/12/A24/997
SUPPLY CHAIN / LOGISTICS SPECIALIST
Proven success in improving customer KPI metrics, overall transit times, and internal processes to meet or exceed company goals. Conscientious and dedicated problem-solver that uses knowledge and experience in the freight forwarding industry to proactively recognize and address potential situations before they become problems. Proficient in all MS Office applications, as well as industry-specifics systems such as Logis Air and Ocean, Alliance, LogNet, GT Nexus, XM Exception Management systems.
EXPERIENCE
DHL GLOBAL FORWARDING, Atlanta, GA 2007 - 2011
SUPPLY CHAIN COORDINATOR
Primary point of contact directing all supply chain activities from origin to destination for 15 multi-million dollar accounts, coordinating logistics functions with up to 50 people per account. Worked with third party service providers (primarily brokerage and IT) to enhance the functionality of shared systems and improve account productivity. Moved an average of 1,100 FEUs annually per account, with cargo that ranged from medical equipment and supplies to automotive parts to electronics to aerospace equipment.
- Reduced cycle times for the production of all customer reports 20% by developing a high level of familiarity with customer requirements and improving systems to optimize metrics.
- Increased KPI metrics 15% for quarterly internal and customer business reviews by going out of the way to obtain extra data from sources outside of the department.
- Reduced management-required intervention and product specific inquires 35% by working directly with all product functions (air and ocean import and export, brokerage and IT) to quickly address account issues as they emerged.
- Reviewed, edited and written customer SOPs when updates were necessary
- Received semi-annual Central Region Service Award for increasing customer satisfaction and margins.
ROGERS PAINTING, Jonesboro, GA 2001 - 2006
PAINTER / OFFICE MANAGER
Top performer for this residential painting company delivering high quality results to improve the interior appeal of private residences. Actively promoted the business and shared office management responsibilities with the owner.
- Increased business 10% by bringing in 5 to 7 new customers per year.
- Reduced overhead 9% by scaling back on unnecessary equipment needs.
- Reduced expenditures and increased margins 4% by creating several operating procedure improvements.
EDUCATION
- MBA, Georgia College & State University, Milledgeville, GA, 2000
- BBA, Economics, Georgia College & State University, Milledgeville, GA, 1997
Contact this candidate